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The Key Differences Between Redbubble’s Soft Case and Tough Case

Most of us want to protect our phones while being stylish. There’s nothing worse than dropping your phone and cracking the screen!!!

Been there, done that (twice)!

So that’s why I wrote this review, which covers both Redbubble’s soft cases and tough cases. After reading 298 customer reviews[RES], I summarized what they thought about the tough cases and soft cases in terms of both the quality of the printed art, fit, and protection.

Tough Cases

Design Quality

Most customers mentioned that the print quality of the printed art was great. I can attest that the colors on these cases are vibrant and the print is sharp (unless the artist uploaded a crappy image, which rarely happens… and in this Redbubble will replace your phone case).

Love love love this case! The design is amazing and the print came out beautifully. I love shopping for cases at Redbubble because I can always find what I’m looking for while also supporting artists! This case is tough, durable, and protects my phone perfectly! – Lacy B. on Sep 16, 2020 [RES]

I’m super happy with this case! The art on it was printed perfectly, and the case is nice and sturdy for my phone! I’ve been using redbubble tough cases for a couple years, and I’ve never had a problem. – Ashley J. on Aug 3, 2020 [RES]

The hard case is great and the image on it looks perfect! Exactly like the image displayed on the website. The case fits perfectly and I have no had issues so far. Would buy again or recommend to others :) – Anthony M. on Apr 7, 2021 [RES]

From my 11+ years of shopping on Redbubble, I know that what you see on the screen is usually what you get in real life. (And if you’re not impressed with what you got, just let Redbubble know about your issue. Trust me, they’re super good at fixing any mistakes and making sure you’re a happy customer!)

Another nice thing about the case is that the art printed on the phone case is actually embedded directly into the material of the case. So, if you scratch the case, the art itself won’t get scratched off. It also means that the colors will have minimal fading, even after years of use.

Excellent case. Was worried the design may wear off/fade, have used for over one month now, and still looks brand new. – Hallie G. on Feb 15, 2021 [RES]

Over the years, I’ve heard people complain that these cases scratch easily. But, personally, I find that the tiny scratches on my Redbubble cases are only visible if I shine the light at a certain angle and I really look for it.


All of the reviewers said that their tough cases were still very slim compared to competitors’ tough cases and fit perfectly on their phones. But once you snap it on your phone, it’s really hard to get it off.

Great design, not bulky for a hard case and fits perfectly. – Elaine on Feb 18, 2021 [RES]

The case, while surprisingly large, keeps the general shape of the phone quite well, while keeping it protected. Whatever the material is exactly, it’s very stiff and never [comes] off ‘accidentally’. Can definitely recommend! – Deniz K. on Mar 21, 2021 [RES]

In a way, not being able to get the case off your phone is a good thing. It means that the case won’t fall off your phone when you drop it. On the other hand, if you like to change your case regularly, you’ll have a good fight on your hands.

The case wraps around all the edges of your phone, so you have maximum protection.

This product is great. It’s durable, looks sleek, fits nicely on my phone, and is very personal and unique. I had the same kind of case for my iPhone 7 and it lasted 2 and a half years and I dropped it multiple times and the case held strong and protected my phone. – Jayden on Jun 1, 2019 [RES]

One thing to note is that, even though you have full access to ports, the headphone jack and charger port cut-outs are a bit small. It can make it difficult for headphones or chargers that aren’t small enough to fit the cutouts. For this reason, I couldn’t use a selfie stick with my tough case on my phone.

Depending on the type of phone you have, the case might also cover your phone’s speaker…

Very good protection, better than I expected! The area of the sound holes are also covered, I can still hear through but it disturbs me. The printing looks exactly the same as in the pictures. I’m really satisfied with it! – Solange M. on Mar 2, 2021 [RES]

You might also find that the tough case makes the power and volume buttons a bit stiff to press (but only 1 reviewer out of 150 complained about this).

Even though there was a slight issue with the headphone port, the case didn’t affect the camera at all. So you don’t have to worry about taking blurry pictures.

Love the iPhone case so much. Fits my phone perfectly and I’ve gotten so many compliments – Nicole J. on Jun 23, 2021 [RES]


Out of the three styles of cases, the sturdy tough case is the most popular and offers the most amount of protection.

From the 150 customer reviews I’ve read about the tough case, it’s amazing how many times I’ve read about people dropping their phones multiple times and their phones were still OK!

My phone fell from my pocket (no screen protector) and hit my shoe when I was walking. I kicked it about 10 feet onto cement and there was no damage to my phone! Only mild scratches on the case but it was a very hard fall. Super easy to take off when necessary but does not come off when dropped. – Shannon V. on Jan 3, 2020 [RES]

It fits perfectly like a glove! Very tough case too. I’ve dropped my iPhone a couple times and it hasn’t caused any damage thanks to this case – definitely worth the buy! – Tahmina S. on Jan 17, 2021 [RES]

It is a really nice phone case! I fell of my skate board the other day. Phone went flying. Not a scratch on it !! 10/10 – Malory T. on May 7, 2020 [RES]

This style of case has a soft inner skin that wraps around your phone, and also has a durable, hard outer shell. The hard shell is supposed to protect the phone against the impact of a fall, while the soft shell is supposed to absorb the shock.

The soft inner skin is big enough that if you drop your phone with the screen facing down, it will keep the screen from touching the ground.

This is definitely a sturdy, non-bulky case and I love it! I really feel like my phone is protected and, with MANY falls, my iPhone is still intact! I personally think it was worth the price.

Although, I did read one testimonial where the person dropped their phone and the case cracked. However, their phone was left unharmed. Replacing a case is cheaper and less traumatic than replacing a phone!

I couldn’t be without my iPhone Tough cases from RedBubble – I’ve used them for the last 4 years and I LOVE them. They’re just excellent; the heights my phone has fallen from and I’m yet to break a phone. Or screen. My toddler constantly chucks my phone around and it protects it even then. The soft silicone inner gives great shock absorbency and I love having my favourite artwork on my phone (as well as on my wall). The artwork on the case doesn’t fade and is represented as accurately as in actual print. Couldn’t be happier. Please always make these cases! – Eleanor on Jun 12, 2019 [RES]

Soft Cases

Design Quality

The big difference with the soft case is that it’s flexible, it’s frosty, and has an anti-fingerprint finish.

Really happy with my case it feels good, fits perfect and looks great really stands out – s d. on Nov 17, 2020 [RES]

Great design, amazing print. Lightweight and fashionable but still protects my phone from a drop! – Shane M. on Jul 14, 2020 [RES]

I found the quality to be very good. I was impressed with the clarity of the design and look forward to showing my loyalty to Redbubble by purchasing future cases from them. – Craig on Dec. 29, 2019 [RES]

Another thing to notice is that, even though reviewers said the quality of the print was great overall, the artwork is printed ON the surface of the soft case. This means that the print is not part of the case’s material (both the snap and tough cases have the artwork embedded directly into the case).

But so far so good! After 2 years of having my soft case, the printed artwork still looks amazing!

Great quality, solid all round protection and the image has not come off at all like some cases. – TUI on Nov 20, 2020 [RES]

I bought this as a gift for my friend and was surprised at how good the quality was. I was afraid that the picture on the back of the case would’ve been faded or just overall bad but it was the complete opposite!! 10/10 would definitely buy again. – LoriElle A. on Nov 29, 2019 [RES]

Awesome case, love the feel of the soft case and the grip. So far there’s no scratching or marking on the printing which I’m impressed by as I drop my phone a lot. Design is exactly as it looks in the picture. Very happy overall thanks team. – Maggie B. on Aug 8, 2020 [RES]

Another thing to note is that the artwork is printed on the front of the case, but not on the sides. The sides are left semi-transparent.

After having had the hard case with the same design, I wanted to try the soft case. Still love the design and love the case. The only thing better about the hard case is that the design on it curves around the edges and just looks nicer. But this soft case is much easier to use (flexibel), wraps around all edges, is a lot less slippery and therefore better in your hand. – Erik D. on Nov 15, 2019 [RES]


The case is made of a thin, flexible material that fits snugly all around the edges of the phone. The buttons are covered with the case, but you still have full access to ports.

Great item. Fits phone perfect. Will order from again! – Melissa L. on May 24, 2020 [RES]

Good quality case, beautiful picture. Grips phone nice and tight – Zack J. on Feb 8, 2020 [RES]

Customers said that the case is easy to slip on and off the phone. This case might be a great alternative to the tough case if you don’t drop your phone often and you really want to change the style of your phone case regularly.

I’ve always been a fan of smaller less bulky cases and this one suits my preferences perfectly. It does it’s job and the design looks great. – William on Jan 2, 2020 [RES]


The reviewers mentioned that the case is very durable.

The design of the case is tasteful and subtle. The material and workmanship is of good quality. The fact that the case ends a bit higher above the display gives the cell phone particularly good protection. I would recommend the product. – Barbara on Feb 1, 2021 [RES]

I love the case and I’ve dropped my phone multiple times without a crack!! The design is printed very clearly and it’s a thin case, which is very nice to hold. Would order from here again!! – Hanna H. on May 27, 2019 [RES]

Love this phone case! The design quality looks fabulous and I’m impressed with the durability and protection considering it is a soft case! Very happy – Lewis E. on Oct 24, 2020 [RES]

But, even though the soft case can absorb the impact of a fall better than the snap case, I personally think that the tough case is still the clear winner when it comes to protection.

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Final Thoughts: Which Is Better, Soft or Tough Case?

In my opinion, both types of Redbubble phone cases are high-quality and I recommend them to all of my family and friends.

But, personally, if I were to buy a new case right now, I would buy the tough case (Redbubble) because I’m really clumsy and I drop everything.

I love RedBubble cases so much. They’re the only ones I’ve been buying for the last ten years or so. As a creative person, I absolutely love that they celebrate artists and their work. I get the toughest case. I love how sturdy it is because I’m rough on my phone. Ever since I started getting the tough case, I’ve never broken or shattered my phone. The only downside for some people might be how thick the tough case is but I don’t mind that. It just makes it feel more sturdy. – Meghan C. on Jan 24, 2021 [RES]

However, I think if you like to interchange phone cases all the time, a soft case (Redbubble) might be the best fit for you.

the [soft] case was very easy to install and has such clear print quality! 10/10 would purchase again! – James R. on Nov 16, 2019 [RES]

And, worse comes to worst, if your phone case doesn’t fit or you’re just not impressed with the quality or design, it’s easy (and free) to return a Redbubble phone case.

I ordered my first case and it arrived but did not fit my phone, original description was not correct. Reached out to customer service and was very happy with how they took care of me. New phone case fits perfect and will buy again from Redbubble. The artist work and how they do business is top notch. – Melissa on May 19, 2020 [RES]

Great quality and nice design. [Unfortunately,] I ordered the wrong size but Redbubble was quick to offer me an exchange. Very happy! – Yolanda on Dec 27, 2019 [RES]

I got 4 cases for one phone love the art work and quality and flexibility it’s a must from those boring standards cases that are sold in the stores – Anthony D. on Nov 15, 2019 [RES]

All customer reviews were taken from Redbubble’s customer review section. To view these reviews, click on any soft case or tough case and then click on the “Read all reviews” button on the product page.