iCanvas Reviews: I Read & Summarized 6,362 Customer Reviews & Ratings About iCanvas’ Customer Service & Its Products’ Quality (Including Canvas Prints, Art Prints, and Framed Prints)

iCanvas Reviews: I Read & Summarized 6,362 Customer Reviews & Ratings!

Click on the image to see the art that’s TRENDING RIGHT NOW on iCanvas!

If you’re looking for high-quality, affordable wall art, then your hunt is over!

Click here to see the #1 TRENDING PRINT on iCanvas – updated daily!

Since 2006, iCanvas has been one of my favorites websites to shop for all kinds of wall art designed by artists from around the world.

Overall, I’ve had many great experiences with iCanvas and, in my opinion, they get an A+.

So I thought I would take some time to read what 6,362 customers[RES] had to say about iCanvas, summarize their pros and cons, plus add my own experience with iCanvas in this post.

So, keep reading!

“iCanvas has a consumer rating of 4.45 stars from 120 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with iCanvas most frequently mention customer service. iCanvas ranks 6th among Art Prints sites.”

– https://www.sitejabber.com/reviews/icanvas.com [2]

Please Note: Since the customer reviews I read date back to 2009, I decided to focus on reviews written in 2019, 2020, and 2021. This focus will make sure that you are aware of the most current pros and cons.

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Quality of iCanvas’ Framed Art Prints & Canvas Prints

Click on the image to see details about iCanvas’ best-selling canvas print, “Deliberation” by Mario Sanchez Nevado.

iCanvas offers expertly hand-crafted framed art prints and canvas prints (made on-demand, in the USA).

When it comes to the quality of the art prints, canvas prints, and frames, there’s no doubt that iCanvas surpasses most people’s expectations!

ICanvas art is fun, beautiful and affordable. We appreciate how quickly it ships, returns are a breeze. Thanks again ICanvas our house never looked better!

Reviewed on Aug 10, 2021 by Leah (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

All of iCanvas’ wall art have vibrant colors, the prints are sharp, and you can really tell that they use premium materials for both prints and frames.

Basically, what you see on the website is what you get (except I think all of my prints look even better in real life).

Click on the image to see details about iCanvas’ best-selling framed art prints, “Funny Girl” by Mark Gemmell.

I ordered two different-sized canvases and was completely pleased with both. The clarity of the prints is excellent, and the print is extended over the edge. The color is vibrant. There are helpful care instructions included. The value for the price is excellent. My husband is an artist, and he was impressed by the quality as well. I highly recommend iCanvas and will be using the company again.

Reviewed on Aug 9, 2021 by Jodi Niceley (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

This is the second order I have placed with iCanvas. Not only is the quality of the canvas beyond expectations but customer service is even above the 5 star level.

Reviewed on Aug 9, 2021 by Elizabeth Szydlowski (Gave iCanvas 5 out of 5 stars: Excellent!) [1]
Click on the image to see iCanvas’ prints of the most famous masterpieces in the world!

One thing to note is that these prints do not have prominent texture to them like an original painting would (a few customers complained about this). The texture of the canvas could be described as a “fine texture”.

I was a little disappointed in the quality of the canvas. Although still beautiful, I expected the canvas to have texture but rather it was only a print.

Reviewed on Jul 11, 2019 by Janet (Gave iCanvas 4 out of 5 stars: Great!) [1]

Click here to see the prints that are TRENDING RIGHT NOW on iCanvas!

Canvas Art Prints by iCanvas | Art For Everyone

I love working with this company. They are communicative and respectful of the artists and customers alike. The reproductions of my artwork look great and I’ve received happy reviews from clients who have ordered prints of my art from iCanvas.

Reviewed on Aug 3, 2021 by Robert Phelps [4]

iCanvas’ Customer Experience

Click on the image to see details about iCanvas’ best-selling framed art prints, “Morning Fox” by Holly Simental.

If you ever want to meet a customer service team that will provide some of the best customer experience in the industry, then look no further.

Off the chart customer service

They went far beyond what we expected in solving a problem that we caused. Just Awesome! Would recommend icanvas to anyone.

Reviewed on Jan 15, 2021 by Jack K. (Gave iCanvas 5 out of 5 stars: Excellent!) [2]

ICanvas’ customer service keeps surprising me with how willing they are to help me out with any questions or concerns. And it’s super easy to contact them through iCanvas’ online form, on their website.

Click on the image to see details about iCanvas’ best-selling canvas print, “Beach Days” by Randy Hibberd.

Most customers’ testimonials I’ve read mentioned how iCanvas’ customer service goes above and beyond what most customers expect. It’s obvious that the people at iCanvas made a lot of people happy.

Hundreds of reviewers also raved at how quickly they received replies to their concerns. I couldn’t agree with them more!

Helpful, prompt, and professional, customer service receives an A++.

The customer service for this company is excellent. When I had a problem when i incorrectly typed in a wrong address number the representative made the correction and resent my order without question. I am on my 3rd order.

Reviewed on Sept 6, 2021 by Paula Bedy. (Gave iCanvas 5 out of 5 stars: Excellent!) [1]
Click on the image to see details about iCanvas’ best-selling canvas print, “Unwind” by Bria Nicole.

I emailed ICanvas customer service and spoke with Deborah about an exchange I wanted to do. I came across another canvas that I thought would look better with my home decor a couple days after placing my initial order. I gave Deborah all the info and she handled the exchange immediately. It was the easiest return I had ever done! Thanks again Deborah! I can’t wait to seem canvas on the wall! I will definitely be ordering again in the future.

Reviewed on April 22, 2020 by Denise N. (Gave iCanvas 5 out of 5 stars: Excellent!) [2]

Returning Wall Art to iCanvas

Art for Your Business: Click the image to see how iCanvas can help create a beautiful workplace ON A BUDGET.

ICanvas offers a 100% Love Guarantee.

If you receive art from iCanvas, and you’re not completely in love with it, they’ll take it back. You have 60 days to submit a return or exchange request using their easy-to-use online form.

And the best part:

If your order was shipped within the contiguous United States, you’re eligible to receive a free shipping label if you’re returning or exchanging your order. However, free return shipping is not available for oversized prints.

I ordered two beautiful canvas prints and ended up not liking one of them but the return was so easy! Customer service was really great. Overall, I would definitely shop with iCanvas again. The website also has a large variety of great prints (check out Ellen Negley‘s work if you are looking for something colorful and happy).

Reviewed on Jan 15, 2021 by Rameen S. (Gave iCanvas 5 out of 5 stars: Excellent!) [2]

BUT! Here’s the exception…

No matter where you live in the world, if your order arrives damaged or its condition is imperfect in any way, you don’t have to worry about paying for a return!

Click on the image to see details about iCanvas’ best-selling framed canvas print, “Circulation” by Minjae Lee.

Always outstanding customer service! I received 1 damaged box and canvas from my last order of 5 prints which happened during shipping. Emailed a note with pic of the perforated box with corresponding damage to the print and received a brand new replacement a few days later. Much appreciated!

Reviewed on Sept 4, 2021 by Sam Margolius. (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

Just take a picture of your order and the box it arrived in, and iCanvas will replace your order for FREE.

Click here to see more information about iCanvas’ return policy.

Click on the image to see details about iCanvas’ best-selling framed canvas print, “Wanna Play II” by Kathrin Federer.

My print showed up damaged which was the fault of ups and customer service was superb and helped me all they way through. I received a new picture at no cost to me and icanvas took care of ups for me! I was so happy about this! I have ordered four photos from icanvas and I will continue to buy them from here from here on out! Thank you icanvas!

Reviewed on Aug 8, 2021 by Lindsey Albrecht (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

Loose Canvas Print

Click on the image to see details about iCanvas’ best-selling canvas print, “Windup For The Wind Down” by AbcArtAttack.

These canvas prints are what you would call expertly stretched canvas prints. The canvas/artwork is stretched around a wooden frame.

With ANY type of stretched canvas print, it’s common that the canvas can become a little loose. But don’t worry! This is easily fixable! (If I can fix it, then you certainly can.)

If your canvas seems loose, all you have to do is get a hammer (or a decorative wooden shoe, in my case) and gently tap the small plastic things (stretcher keys) in the corner of the canvas print. Stretcher keys are specifically designed to tighten a stretched canvas.

That’s it! It’s super easy!

And if you can’t fix it with their instructions, you can just let iCanvas’ customer service know within 60 days of your purchase for a replacement at no additional cost (you’ll need to send them photos of the canvas print).

Click on the image to see details about iCanvas’ best-selling framed canvas print, “How Far Is A Light Year?” by Alexander Grahovsky.

I recently bought a new house and ordered 4 canvas prints from iCanvas at different times. They arrived in about a week from ordering. They come with built-in stretchers that you can tap on with a hammer in case the canvas gets stretched out which is nice. One of the canvas prints came with scuff marks on the edges so I took pictures and sent them to customer service and they promptly sent me another one with no hassle and I didn’t have to return the damaged one. I would order from iCanvas again in a heartbeat.

Reviewed on Aug 9, 2021 by David Handel (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

Dented Canvas Print

Click on the image to see details about iCanvas’ best-selling canvas print, “Garden Delights” by Nicebleed.

If something happens that you received a canvas print with a dent in it (it only happened to me once), just let customer service know.

iCanvas’ customer service will help you out! They’re SUPER nice.

Really nice! Great quality! Had a dent in the canvas, UPS guy said something fell on it, so emailed icanvas, and they said keep the damaged one and they shipped out a new one asap! Thanks!

Reviewed on December 29, 2020 by E Makins (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

I would urge you to contact them as soon as possible (especially within 60 days of your purchase).

And if by any chance your canvas print gets dented (during a move or something), all you have to do is follow these instructions (it’s really easy).

iCanvas Shipping: Hand-Crafted in the USA, Made On-Demand

Click on the image to see details about iCanvas’ best-selling canvas print, “We Cannot Become” by Rut Art Creations.

All items ordered through iCanvas are only printed once someone has bought them online (made on-demand). This means iCanvas doesn’t hold any stock in a warehouse.

Once any type of wall art is bought on iCanvas’ website, the print is made by one of iCanvas’ team of manufacturers. This process can take up to 5 business days to assemble and ship.

Usually, if you select the free standard shipping (only available in the contiguous United States), you can expect your order to arrive between 6 and 10 business days from the time you bought the print(s).

ICanvas does ship orders internationally, but shipping prices vary based on the size of the prints and the location of your delivery address.

Click on the image to see details about iCanvas’ best-selling canvas print, “Dreamers Meeting Place” by Duy Huynh.

When you’re shopping on iCanvas, you’ll be able to see the shipping costs in your shopping cart. Just submit your delivery address and the shipping price will be calculated automatically.

All US & international orders ship via UPS in very sturdy boxes with foam corners inside to protect the print.

Click here to see iCanvas’ shipping information on their FAQ page.

I was very happy with result. Matt helped a great deal when the wrong street address was put in. Thanks to him my friend Nancy was very happy with her birthday present. I will use you again and recommend you to my friends. Thank you.

Reviewed on Aug 12, 2021 by Stephen Zollin (Gave iCanvas 5 out of 5 stars: Excellent!) [1]
Click on the image to see details about iCanvas’ best-selling canvas print, “Money Man” by Loui Jover.

Just keep in mind that if your shipping address isn’t in the United States, you might get a little surprise:

Customs fees.

International taxes/fees are not included in your iCanvas order and will need to be paid before delivery. These extra fees are regulated by your country and not calculated or collected by iCanvas.

Great service. Just wish the taxes and duties were included in the total but not a big deal.

Reviewed on May 3, 2021 by XA (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

For example: When I get canvases shipped to Canada, I think the most I’ve ever paid was 15% of the total amount of my order (and the lowest was 5%… I think the amount of taxes depends on what province you’re in).

Click on the image to see details about iCanvas’ best-selling framed art prints, “Abbey Road” by Radio Days.

Being in Canada, it took a while (month, at least) to receive what with Customs and all. Received it in very good condition and I love the art/canvas; so full of colour. Note, that you will receive a customs invoice approx a week later to pay for taxes. I paid $11., so add that to your overall cost.

Reviewed on Feb 21, 2021 by Donald Cain (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

With iCanvas’ low prices on art prints, it’s still worth it for me to pay taxes/duties. You can check out this Import Duty & Tax Calculator if you want to see an estimate of what it would cost to get an order shipped from the United States to your country.

Overview: My Opinion of iCanvas + Star Ratings

iCanvas’s customer service received amazing reviews & ratings from their customers!

ICanvas is an online store (headquartered in Illinois, United States) that has a nice selection of affordable art and an easy-to-use website.

But is iCanvas a safe website to buy from?

Definitely!

Would I recommend iCanvas to my friends and family?

Absolutely, YES! I love iCanvas!

iCanvas’ success is due to their high-quality wall art, helpful customer service, affordable prices, and their FREE Shipping in the contiguous United States.

Click on the image to see details about iCanvas’ best-selling framed art prints, “Frosty Curl” by Sean Davey.

Plenty of people, including myself, have been buying from iCanvas since 2006 and have been giving them raving reviews. At the time of writing this post, 26,362 iCanvas customers gave iCanvas 5 stars out of 5 on Trustpilot [1]! That’s saying a lot!

Click here to see what other iCanvas customers are SAYING RIGHT NOW on iCanvas’s Testimonials page!

My personal rating of iCanvas’ product quality and customer service is 4.5 out of 5 stars. I only took out half star just because sometimes you can get a loose or dented canvas print (although it’s super easy to fix on your own or to return to iCanvas for free).

Overall, I give iCanvas an A+ because the curated selection of art prints is excellent, the prices are unbeatable, and the quality of the prints and frames is amazing.

Click on the image to see details about iCanvas’ best-selling canvas print, “Constellations” by Maggie Vandewalle.

I have purchased several canvas as always they are Beautiful this is an outstanding company. Always fast shipping cant say enough about them

Reviewed on Aug 10, 2021 by Marilyn Walker (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

And the best part about iCanvas?

iCanvas’ customer service!

If there’s something wrong with your order, you can rest at ease knowing that they will give you a replacement. Just maybe don’t wait at the last minute to shop on iCanvas if your order is time-sensitive!

Click the image to see iCanvas’ CLEARANCE SALE – Up to 65% OFF!

iCanvas is great!

I love iCanvas! I appreciate the variety of art they have available and the sizes. I’ve purchased several different pieces for my office. When I wanted to send one of the pieces back, they were extremely accommodating and helpful. I will continue to shop on iCanvas.

Reviewed on Aug 10, 2021 by Truethat (Gave iCanvas 5 out of 5 stars: Excellent!) [1]

Do you want to support independent artists?

Join 50,000+ others who got high-quality, affordable wall art by shopping on iCanvas!

Every purchase pays an artist!

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iCanvas: Resources & Reviews

Read customer reviews and ratings about iCanvas. Also view photos!

  1. Trustpilot (iCanvas Has 4.7 Stars in a 5 Star Rating: Excellent)
  2. SiteJabber (iCanvas Has 4.5 Stars in a 5 Star Rating: Excellent)
  3. iCanvas.com Testimonials
  4. iCanvas on Facebook
  5. BBB Ratings

More About iCanvas & Their Website

URL: www.icanvas.com

About iCanvas

We love art and want to share it with you, to do everything we can and beyond to make sure that you find your piece. We want you to find something that will make you feel happy, make you think, inspire you…or will just make your room look so much cooler.

About Us | iCanvas

Contact

iCanvas’ Customer Service

Company Location

Morton Grove, IL, United States

Categories

Decoration & Interior Design Store

Details

Prints, Pros and Cons, Hand-Crafted in the USA, Made On-Demand, Expertly Stretched Canvas, iCanvas Artists, Recent Trends, The Benefits of Art