Is Amazon Safe to Buy From? (2019)

Is Amazon Safe?

So you visited Amazon and you found something you really want, like that Echo Dot smart speaker everyone is talking about.

But, now you’re wondering this site is safe.

Don’t worry!

I’m here to give you quick and helpful tips on how to protect yourself when ordering anything on this site.

Contents

  1. My Experience Shopping on Amazon
  2. Is It Safe to Use Debit and Credit Cards?
    • Why I Prefer Credit Cards Over Debit Cards When Shopping Online
    • Amazon Gift Cards at Participating Retail Stores
  3. Is It Safe to Buy from Amazon Third-Party Sellers?
    • What Does a Third-Party Seller Mean?
    • How Do You File a Complaint?
    • Third-Party Seller Reviews and Contact
    • How to Spot Fake Amazon Reviews
    • Placing an Order with a Third-Party Seller
  4. How to Buy Directly from Amazon
  5. Is Amazon Reliable?

1. My Experience Shopping on Amazon

I LOVE Amazon. (Let’s just get that out of the way.) In the past 5 years, I’ve spent $7,483 while shopping on this site.

And since I recommend a lot of artwork from Amazon Handmade on my blog, I decided I’d be the perfect person to write this post.

Let’s get to it!

2. Is It Safe to Use Debit and Credit Cards?

Please Note: I’m not a financial advisor. I’m just a super cautious online shopper.

The most popular methods of paying for items on Amazon are with credit cards and debit cards.

The main reason shopping on this site is secure is because the site uses SSL (Secure Sockets Layer) software to encrypt your card number. I recommend you watch the video below to learn more about what SSL is and how it works to make websites secure.

What Is SSL and How Does It Work?

You have the option to store your credit card information in your Amazon account. Storing your information makes it easier and faster next time you want to order something.

Again, this is totally OPTIONAL and you do not have to keep your credit card information stored in your account.

However, if you do choose to store your credit card information, SSL encrypts your personal information as it’s entered and keeps it protected.

Why I Prefer Credit Cards Over Debit Cards When Shopping Online

Personally, I prefer to use my credit card when I shop online because it comes with protection against fraud and a zero-liability policy. This means I don’t have to pay for any purchases I did not make.

Please Note: Make sure to look up your debit or credit card provider’s liability policy as it can vary.

Visa’s Zero Liability Policy is our guarantee that you won’t be held responsible for unauthorized charges made with your account or account information. You’re protected if your Visa credit or debit card is lost, stolen or fraudulently used, online or offline. – Visa

Have peace of mind knowing that the financial institution that issued your Mastercard won’t hold you responsible for unauthorized transactions. As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. – Mastercard

Your security is important to us. In the unfortunate event of a fraudulent transaction on your account, we offer a Fraud Protection Guarantee. It states that if you’re a victim of fraud who has taken reasonable care to protect your account details, PIN and any device on which you have added your account information, you won’t be held responsible for any fraudulent charges. – American Express

If someone steals your Discover card account information, remember that our $0 Fraud Liability Guarantee means you are never responsible for unauthorized transactions on your Discover card account. – Discover

My opinion is that debit cards usually should not be used to shop online. There are two reasons why I think this way:

  1. You’re not as protected against fraud when you use a debit card as compared to a credit card. And getting that money back into your bank account can be a slow process.
  2. If somebody uses your card number to make fraudulent purchases, money will be taken directly out of your bank account. That means you might get stuck without being able to pay for expenses like food or rent for a while.

Buy Amazon Gift Cards at Participating Retail Stores

If you’re still uncertain about ordering items from this site using a credit or debit card, or you simply don’t have one of these cards, there’s another popular option:

Gift Cards.

Their gift cards usually come in $15, $25, $50, and $100 denominations.

To find out where you can get these gift cards in stores, click on one of the links below:

Amazon.com Gift Cards (Participating Retail Stores in the US)

Amazon.ca Gift Cards (Participating Retail Stores in Canada)

These cards are perfect to give as gifts.

3. Is It Safe to Buy from Amazon Third-Party Sellers?

What Does a Third-Party Seller Mean?

Third-party sellers are individuals or businesses who sell items using Amazon’s website, but they do not directly work for the company. These sellers are in charge of the orders’ packaging and shipping. They’re also responsible for customer services, such as giving refunds and returns.

How Do You File a Complaint?

If you have a problem with a third-party seller, and you can’t resolve the issue by contacting them, Amazon’s A-to-Z Guarantee is there to protect you.

Under the A-to-z Guarantee, the condition of your purchased item and its delivery are guaranteed.

Third-Party Seller Reviews and Contact

Customers can review third-party sellers by leaving a 5-star rating and comment. Reading these customer reviews will help you figure out which sellers you can trust.

If you have any questions for a third-party seller:

  1. Go to the product page of the item you’re interested in purchasing.
  2. Click on the seller’s username.
  3. Click on Contact the Seller.

This is a great way to see how the seller handles their customer service.

How to Spot Fake Reviews

Some sellers will actually get fake reviews to promote their products on the site. Or sellers might sell their items at a discounted price in exchange for a positive review.

In order to protect buyers from fake reviews, Amazon marks some reviews with “Amazon Verified Purchase”. These reviews have been verified that the person writing the review purchased the product by using the website and didn’t receive the product at a discount.

If a review isn’t marked with a Verified Purchase, it doesn’t mean it’s worthless or fake. It just means that Amazon can’t confirm that the reviewer actually bought the item on the website or the customer bought the item at a discounted price not offered to other customers.

Placing an Order with a Third-Party Seller

Ordering from a third-party seller is the same as ordering an item directly from an Amazon warehouse.

  1. Add items to your cart by clicking the Add to Cart button.
  2. Click the Proceed to checkout button (or the shopping cart icon on the top right of any page) to complete your order.
  3. Your payment might be processed immediately. Or, it might be processed once the order ships.

Amazon will transfer your payment to the third-party seller. However, the seller will never get any of your financial information.

Never give your credit or debit card information directly to the seller.

If a seller asks you to send money or a card number directly to them via email or some other messaging system, do not place the order. Contact Amazon as soon as you can to report this.

4. How to Buy Directly from Amazon

I prefer to get items directly from Amazon because I already know that I can trust them.

If you’re like me, all you need to do is look for “Ships from and sold by Amazon” or “Sold by [third party seller’s name] and Fulfilled by Amazon”.

Fulfillment by Amazon (FBA) is a service they offer sellers that lets them store their products in Amazon’s fulfillment centers. Once a product sold, Amazon is in charge of packaging, shipping, and providing customer service. we directly pack, ship, and provide customer service for these products.

What Is Fulfilled by Amazon (FBA)?

5. Is Amazon Reliable?

In my opinion, and the opinion of most of my friends and family who love to shop online, Amazon is very reliable. I believe that this site’s outstanding delivery times and customer service is what made them grow to be as big as they are today.

Plus the deals you can find on this site are absolutely amazing!

Compared to other e-commerce sites I’ve dealt with in the past, I find Amazon to be the fastest when it comes to replying to my emails. And they really seem to want to work with me to resolve any problems I have with their site or products.

What I find very impressive about this site is how dependable they are during the holiday season. Even though it’s the busiest time of year for most e-commerce sites, Amazon is still able to keep up with the massive number of orders that come in. This is something other sites sometimes struggle with.

Overall, this site has always surpassed my expectations when it comes to shipping and delivery. If I get the free shipping offer, I often get my orders a few days before the expected time.

Tips on How to Safely Shop on Amazon