2,611 Minted Reviews SUMMARIZED (Is Minted Legit? A Look at Minted.com Customer Reviews, Complaints, & Pros & Cons)

I Read 2,611 Minted.com Reviews!

Just these past 4 years, Minted.com has been one of my favorite user-friendly sites to buy all kinds of wall art, holiday cards, invitations, and cards.

Overall, I’ve had only great experiences with Minted and, in my opinion, they get an A+.

So I thought I would take some time to read what 2,611 customers [RES] had to say about Minted, summarize what they had to say, plus add my own experience with Minted in this post.

Customer Service: Is Minted a Reputable Company?

The customer service at Minted has been mixed. Some

have had great experiences with Minted’s employees and others have had less than stellar experiences.

Based on my experience, I would say that Minted is a good company to buy things from. It’s also very easy to contact Minted if you need more information about the latest products, or if you have any simple questions about your order, shipping & delivery during the holidays, how to use their wedding website, etc.

But, I’ll be honest…

A few years back, prior to 2019, some people’s thoughts about Minted’s customer service made me hesitant to order anything from Minted for the very first time. Mind you, I’m a REALLY cautious/nervous online shopper when it’s my first time dealing with an online company for the first time.

Now, in 2022, the opinions of Minted’s customer service[RES] are MUCH more positive and match my personal experience with Minted (which has been beyond great).

Today, many customers say that Minted’s customer service is fast to reply and very polite. And they also provide recommendations and help if you can’t get something just right with your order. Personally, this put me more at ease for buying anything on Minted.

So perhaps Minted is stepping up their game when it comes to customer service???

I think that customer service is really the backbone of any online company. You need an A+++ rating with customer service for me to consider giving store any of my business.


Below are all questions I had before ordering Minted’s products.

  1. What happens when you receive your order from Minted and it’s not what you wanted?
  2. Or worse, what happens when you don’t get your order at all?
  3. How does Minted’s customer service do with returns, refunds, and replacements?

I did read a lot of good feedback, written between 2019 and 2022, on how customer service would give replacements to orders that were faulty (without any hassle).

Overall, from all the customer comments I’ve read, it feels like Minted is more focused on fixing the order with replacements rather than giving full refunds. (But this is only based on what I read. Please remember this doesn’t mean this info is 100% complete.)

As for returns, I didn’t read any reviews where the customer mentioned that they had to return items in the mail in order to get a replacement for faulty products. A picture of the item was all they needed.

Product Quality: Is Minted High-Quality?

Online print companies like Minted.com have disrupted the traditional stationery and invitation market by offering high-quality, customizable products.

But is the quality really that much better than what you can find at a local store?

Many reviewers say that the quality of the products is exceptional, with great designs, high-quality paper, and flawless printing.

Minted does have a good reputation for selling high-quality products. They are known for their beautiful and unique designs, as well as their high-quality materials. Many of their products feature intricate details.

Minted.com’s reputation for quality is well-deserved; their products are always well-made and look great. If you are looking for something unique and beautiful, then it is definitely worth checking out Minted’s selection of products.

Cost: Is Minted Expensive?

The question of whether or not Minted.com is expensive can be a bit subjective. Some people may find the prices to be high, while others may feel that they are getting good value for their money.

Generally speaking, Minted’s prices tend to be on the higher side when compared to other online printing companies.

Some of the factors that contribute to the cost of products from Minted include the use of high-quality paper stock, customization options, and the fact that most orders are printed on demand.

Additionally, Minted often features new collections with exclusive designs, which can add to the cost of an item.

Overview: Is Minted Legit?

Yes, Minted is definitely a legitimate business. While there have been some complaints (which is normal), the majority of customers seem happy with the products and services offered.

My personal rating of Minted’s product quality and customer service is 4.5 out of 5 stars. (I only took out half a star due to cost.)

However, there are a lot of online printing services to choose from these days, so it can be tough to decide which one is the best for your needs. To help you decide whether Minted.com is right for you, here’s a quick recap of the pros and cons of using this service:


  • Minted has a huge selection of designs to choose from, so you’re sure to find something that suits your needs. You can personalize your cards with your own photos and text. They make it so easy to create something special that will really stand out from the crowd.
  • The quality of the prints is excellent; the paper is thick and luxurious, and the designs are always fresh and modern.
  • The customer service is excellent; they respond quickly to questions and are always willing to help.


  • The prices are a bit higher than some other online printing services.

Overall, I absolutely love Minted.com!

The site has such a unique selection of wall art, home decor, gifts, holiday cards, wedding invitations, and more. The independent artists featured on the site are so talented, and I love being able to support them by purchasing their products. The quality of the items is top-notch, and (in my opinion) the prices are very reasonable.

I highly recommend Minted.com to anyone looking for something special and unique.

We had a great experience with minted for our invitations and some of our signage. The quality was good, the price was reasonably and the shipping was timely…

Jessica M., Oct. 13, 2021 [1]

My experience with Minted was excellent. I originally ordered Save the Dates through them and ended up returning to purchase wedding invitations as well!..

Brittany Stout, Jul 17, 2022 [3]

Read Reviews of Minted

Read customer reviews of Minted (including complaints). Also view star ratings and photos.

  1. WeddingWire (Minted Has 4.5 Stars in a 5 Star Rating: Excellent)
  2. The Knot (Minted Has 4.2 Stars in a 5 Star Rating: Great)
  3. Trustpilot (Minted Has 3.5 Stars in a 5 Star Rating: Average)