Redbubble Review: I Read & Summarized 5,871 Customer Reviews & Ratings About Redbubble’s Customer Service & Its Product Quality (Including Art Prints, T-Shirts & Other Items Designed by Independent Artists!)

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Redbubble Reviews: I Examined 5,871 Customer Reviews & Ratings!

Click on the image to see the designs that are TRENDING RIGHT NOW on Redbubble!

Redbubble is an online, global marketplace (headquartered in Australia and the United States) where independent artists can upload their work.

Click here to see the #1 TRENDING ITEM on Redbubble – updated daily!

Redbubble is best known for its trendy, print-on-demand stickers and helpful customer service.

Redbubble stickers are fantastic! For several years now, I have been buying stickers from Redbubble… The sticker designs are awesome and the quality is top notch. You can put bottles/tumblers in the dish washer too and the stickers stay put! Love them!

Kimberly on Aug 12, 2021 [1]
Click on the image to see details about Redbubble’s best-selling art board print, “Early Morning” by Kelsey Smith.

But Redbubble is more than just a place to shop for top-quality stickers.

Since 2008, Redbubble has been one of my favorites sites to shop for all kinds of art prints, posters, canvas prints, t-shirts, posters, face masks, and a diversity of products designed by independent artists from around the world.

Overall, I’ve had many great experiences with Redbubble and, in my opinion, they get an A+. (I bought my first Redbubble art print by Karin Taylor in 2008, and I’ve ordered so much stuff from Redbubble ever since!)

So I thought I would take some time to read what 5,871 customers [RES] had to say about Redbubble, summarize their pros and cons, plus add my own experience with Redbubble in this post.

I love Redbubble! The customer service is excellent, ordering is safe, delivery is prompt and the products are of excellent quality. I just love shopping in Redbubble! Thank your for the amazing work you do!

Jill V. on Oct 24, 2020 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]

Keep reading!

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Every purchase pays an artist!

Redbubble’s Customer Service Reviewed

What did customers think of Redbubble’s customer service?

In previous years, there were a few complaints about Redbubble’s customer service.

Yet, lately, their customer service is kicking major butt!

How so?

They go above and beyond what most customers expect.

Hundreds of customers raved at how quickly they received replies to their concerns.

By reading the customer’s comments, it was obvious that the customer service team made a lot of shoppers really happy. Helpful and professional, customer service receives an A++.

Click on the image to see details about Redbubble’s best-selling art print, “We Used To Live There” by Frank Moth.

The t-shirts are of fantastic quality, as have been all the shirts I have purchased from Redbubble, and the fact that if a mistake is made when filling my order, you all bend over backwards to make it right, has made me a fan and a lifetime customer! Thank you!

Brenda E. on Mar 28, 2021 [1]

I accidentally ordered the wrong size phone cover and so contacted the customer services. It was late at night but I still got a fast response and an immediate resolution. Very happy with this site.

Sarah Sharp on Oct 9, 2021 [2]
Click on the image to see details about Redbubble’s best-selling bath mat, “Significant Otters – Otters Holding Hands” by StudioMarimo.

Great customer service! I accidentally put in my address wrong and they organised a free replacement for me!

Joel Kowald on Sep 21, 2021 [2]

Have to say, overall a good experience. T-shirt arrived on time, possibly a bit sooner. It came up small even though I went a size over but a message to customer service and they dealt with with query very quickly, no fuss or drama, offered me a voucher to cover the cost and let me keep the original t-shirt and said to rehome it or donate…

Andrew Stanford on Sep 11, 2021

Shopping From Redbubble & Returns

Click on the image to see details about Redbubble’s best-selling duvet cover, “Japanese Koi Fish Pond” by Natalia Linnik.

Once you receive your item, you have 90 days to submit a return.

Many customers who got faulty products received refunds or replacements without any difficulty.

But what happens if you order something that you love online, but dislike when you see it in real life? What if the color of the pillows doesn’t match the image on the site or you ordered a t-shirt that just doesn’t fit right?

In this situation, customers also said they got a refund or replacement without difficulty.

I ordered the wrong size t-shirt for my husband, I received a new t-shirt within a couple of days and didn’t have to return the old one. I don’t think I’ve ever had customer service like this from anyone else including the big retailers. The t-shirt is excellent quality. Thank you!

Rachel on Jan 31, 2021 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]
Click on the image to see details about Redbubble’s best-selling tri-blend t-shirt, “MTN LP…” by ndtank.

Great quality and nice design. Unfortunately, I ordered the wrong size but Redbubble was quick to offer me an exchange. Very happy!

Yolanda on Dec 27, 2019 [1]

Great Customer Service

I ordered a [t-shirt] and received it 4 days before expected arrival. Unfortunately, during shipping, the package must have gotten tangled up and the shirt got some black stuff on it. I requested a refund THIS MORNING and they have already taken care of the issue. I have never had a response so quick. The site was easy to use for purchase and contact for my issue. I definitely recommend this site and will buy from them in the future.

Jill V. on Oct 24, 2020 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]

Redbubble’s Product Pricing vs Independent Artists’ Mark Up

Click on the image to see details about Redbubble’s best-selling pullover hoodie, “Ghost Of Disapproval” by obinsun.

Redbubble gives independent artists the freedom to mark up each item they sell in their personal Redbubble stores. Other e-commerce art sites sometimes restrict the artists’ ability to mark up items, which potentially keeps prices down.

I find most items on Redbubble are fairly priced, but some customers complained about prices.

I was highly delighted with my order from Redbubble, the items arrived very well packed, and were of excellent quality. My only criticism is the price, the Redbubble item I purchased was very expensive for what it was,(a framed print), other than the price I cannot recommend Redbubble highly enough.

Katie on Sep 28, 2020 [1]
Click on the image to see details about Redbubble’s best-selling back pack, “Human” by Skyler Orion X.

When buying an item from Redbubble, you have to keep in mind that you are not only shopping for regular merchandise. You’re also shopping for an artist’s unique artwork.

I found Redbubble over a year ago! I fell in love with all the amazing designs, wide array of topics, & items to get the designs on. I have spent a lot of money on myself, family, & friends. Yet, there are always great promotions running. I also love how money goes back to the artists…

Jul 2, 2021 by Kristen K. (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]

Redbubble’s Product Quality

Most customers had great things to say about the quality of the products they received.

From reading all those customer testimonials, it’s obvious to me that Redbubble is putting a real effort into bringing good quality products to their customers.

Great!

Very pleased with my item. Very well made,excellent quality and value. My order was dispatched and delivered quickly and arrived well packed and undamaged. Thank you

Tanya Beugelaar on Jul 4, 2021 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]
Click on the image to see details about Redbubble’s best-selling sticker, “together” by Michelle Borjon.

Buy All You Can from These Folks

Great product, superb customer service, easy return policy…and on top of all that, you get to support local artists.

Bill M on Jun 9, 2021 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [1]

But wait!

What about the stuff that went wrong?

Here are a few things to look out for when ordering from Redbubble.

Redbubble’s Print Quality of Art / Designs

Click on the image to see details about Redbubble’s best-selling floor pillow, “Honey Moon” by Laorel.

The print quality of the art/design on any Redbubble merchandise is going to be greatly influenced by the quality and size of the image the artist uploaded to the site.

A few customers mentioned the designs/art printed on the items were either pixelated or blurry. Although this was a rare occurrence, if this happens to you, just ask customer service for a refund.

I recently ordered quite a few items that included 3 coaster sets, a poster, 4 t-shirts, and a bunch of stickers. Everything had arrived in perfect condition, except that 2 of the coaster sets had been poorly printed. I mentioned this issue with photos. The RedBubble reps were more than happy to help. I am getting replacements in the mail very soon, and I don’t need to waste time returning the defective items. I have been a customer for a few years now, and I love the quality of the products. I look forward to my future purchases, and I always refer my friends as well. Buy with confidence at RedBubble!

Dennis Bolcic on Jul 3, 2021 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]

Redbubble’s Prints vs Quality

Click on the image to see details about Redbubble’s best-selling poster, “The Lovers” by deniart.

Most customers were very satisfied with Redbubble’s wall art.

Would definitely buy again! It is rich in color and the quality of the [poster] print looks great!

Jose V. on Dec 3, 2020 [1]

Amazing!! High quality paper and ink used! Perfect art print!! Makes my wall look sophisticated!

Alison B. on Jul 17, 2021 [1]
Click on the image to see details about Redbubble’s best-selling canvas prints, “The New Year in Hisseii” by Kijiermono.

That being said, a few customers were a little disappointed about one thing when it came to Redbubble’s canvas prints. And that one thing is that the art does not wrap around the sides of the canvas and the sides of the print are left white.

I prefer the sides of my canvas prints to be black, so I paint the sides with black acrylic paint (Amazon).

* Fyi: If you prefer to have your canvas prints framed, the sides of the canvas prints are between 38mm x 40mm thick, which is roughly 1.5 to 1.6 inches.

Canvas was absolutely beautiful! Quality and design far exceeded my expectations ! Thank you. Will buy from Redbubble again!

Christie on Feb 4, 2021 [1]

Redbubble’s T-Shirts & Other Clothing vs Quality

Click on the image to see the t-shirts that are TRENDING RIGHT NOW on Redbubble!

I did read some complaints that the printed designs on the t-shirts, hoodies, and sweatshirts were coming off after washing. But those who washed their clothing according to the directions (in cold water and letting them hang dry) didn’t appear to have an issue at all.

I personally never had an issue with the prints washing off.

..the material is really good quality… I am not the most careful person when it comes to laundry and these have survived admirably. I would absolutely recommend these. (I have 5!)

Denise g. on Jan 17, 2021 [1]
Click on the image to see details about Redbubble’s best-selling classic t-shirt, “The Great Ramen off Kanagawa” by Ilustrata Design.

As always I loved my v-neck T’s, they’re a great design, fit fantastically and they wash well. Managed to get all my orders with some kind of offer/discount so it’s just an awesome experience all round.

Miss N. on Oct 1, 2019 [1]

Another thing to keep in mind when ordering t-shirts and hoodies from Redbubble is that their sizing is considered “slim fit”. So make sure to check the sizing information on the product’s page. You might want to shop for one size up if you want a looser fit.

I will certainly continue getting shirts from Redbubble. Comfortable, well made, great fit, competitive price… what’s not to love?

Susan on Jun 11, 2021 [1]
Click on the image to see details about Redbubble’s best-selling chiffon top, “Shark” by albertocubatas.

The people at this site are wonderful…..when my shirt didn’t fit, they just sent another one without even a return of the first order!! What a treat to have such service!

Margy B. on Mar 3, 2016 [1]

Great company with amazing products and clothing online! Reasonable prices, and should you need to return or exchange an item, the process is painless. My go to place for cool T shirts.

Hollis Krause on Aug 31, 2021

Shipping From Redbubble’s Global, Print-on-Demand Marketplace

Redbubble is an online print-on-demand marketplace that relies on a system of global shipping services.

Redbubble products are printed all over the world. They rely on a system of global shipping services.

Check out Redbubble’s Product Manufacturing Info page for information on where their products are made and shipped from.

Redbubble relies on UPS, FedEx, DHL, and USPS for their shipping services.

Redbubble displays shipping prices before you complete your order. All you have to do is add a product to your cart and select the destination country.

Just keep in mind that, when shopping for items online, sometimes you get a little extra with your order.

Customs fees.

But if you’re shopping in the U.S., Canada, Europe, or Australia, most of the third-party printers that Redbubble deals with are close by, so you most likely won’t have to deal with extra fees from customs.

Click on the image to see details about Redbubble’s best-selling tapestry, “Wish Lanterns for Love” by Paula Belle Flores.

But what happens if you do have to pay extra fees?

Just send a picture of your customs fees receipt, and Redbubble will issue you a one-time refund!

How great is that?!!

All you have to do is:

  1. Pay the requested custom fee.
  2. Take a photo of the receipt clearly showing the amount paid.
  3. Submit your photo to Redbubble’s “I Need a Customs Refund” form.
  4. Receive your refund along with a confirmation email!

Receiving Your Items From Redbubble

Find out when you’ll get your order from Redbubble.

Because every item at Redbubble is print-on-demand (which means a customer must order the item before it’s even manufactured), it might take up to 3 business days before the order is actually shipped out.

You can find estimated delivery dates by doing the following:

  1. Adding an item to your shopping cart.
  2. Clicking on the shopping cart button, on the top right of every page.
  3. Make sure you select the correct destination country.
  4. Voila! You can see the expected delivery dates for Standard and Express Shipping* and the prices for each shipping service.

* Express shipping is not offered for every item and country.

Damaged or Lost Redbubble Orders

If your order is damaged or lost during shipping, how will Redbubble fix the issue?

There were some complaints about damaged or lost packages, many of which appeared to be the mail carrier’s fault. Unfortunately, shipping mishaps happen to all online stores.

When it comes to these unfortunate shipping situations, the real question is this:

If there is a problem with shipping, how will customer service fix the issue?

Fortunately, Redbubble was quick to replace damaged or lost orders. Just keep in mind that they won’t send replacement orders by Express shipping if your original order was sent by Standard shipping.

Click on the image to see details about Redbubble’s best-selling a-line dress, “Klimt Golden Tears” by Dodi Ballada.

Extremely satisfied between the merchandise and the customer service. My first package had gotten lost, but they had responded to my email within a day and shipped out my order again by the following day. The merchandise itself looks and feels great I will definitely be buying more soon.

Tristan Quiroz on Jul 3, 2021 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]

I ordered 4 things. A poster arrived damaged. It happens. I contacted Redbubble with photos. In a day and a half I had a new, perfect poster with no further effort or cost on my part. Everything looked exactly as expected. Mask was a little thin (average), but looked good. Mask & shirt have been washed multiple times with no damage.

Mary S on Aug 27, 2020 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]
Click on the image to see details about Redbubble’s best-selling phone case, “Tokyo – A Neon Wonderland” by HimanshiShah.

So I ordered two phone cases. They got lost in shipping but when I contacted red bubble about the issue, they were very quick with responding and sending out a new set immediately…

Christen S. on Jan 1, 2020 [1]

was waiting a bit long for delivery, when decided to check with RB they told me that my stickers lost on the way(it’s a long way to Thailand btw) and i got full refund. but a week later i finally received my stickers, which i liked and wanted to pay again – contacted RB but they said they are happy i got my stickers and that i don’t have to pay again. so yeah, can trust them and stickers okay too

Вячеслав Валериевич on Sep 12, 2021 [1]

Orders From Redbubble and Tracking Numbers

Redbubble doesn’t always give you a tracking number with your order.

Now, let’s talk about one of the most popular “cons” that customers complained about…

Redbubble doesn’t always provide tracking numbers with orders.

I still don’t understand this logic since all these shipping companies offer tracking numbers.

All I can think of is that they can’t provide taking numbers because of an automation/programming issue with their website.

… I really don’t know. This really got me stumped.

However, Redbubble does have an “Order History and Status” page that will help you find out your order’s estimated delivery date, tracking info (if applicable), and what items are in production or have shipped.

My Shopping Experience With Redbubble During the Holidays

Redbubble (and other global, online marketplaces) are especially busy & overwhelmed during the holidays.

Every year, in December and early January, the complaints about receiving Redbubble orders are at an all-time high. It didn’t surprise me one bit since this happens to most e-commerce sites during the holidays.

Time Sensitive Orders + Christmas + Online Shopping + A Gazillion Online Shoppers = CRAZINESS!!!

So, as you probably already have guessed, the complaints were mostly from customers who didn’t get their orders in time for Christmas.

The holidays are a busy time of year for any successful online store. Redbubble included! Shipping companies and Customs can also get swamped during this time.

Here’s some advice from someone with tons of shipping experience:

If you’re shopping for Christmas gifts from Redbubble (or anywhere online), shop EARLY.

Click on the image to see details about Redbubble’s best-selling tote bag, “Crap Bag” by funkythings.

It’s a good idea to order by the beginning of November. This gives you PLENTY of time if there’s some kind of processing or shipping setback.

It’s possible to purchase something from Redbubble in December and receive it on time for Christmas. It’s just that I, personally, would not take the risk.

With such a wide variety of artists to pick from I was able to do all my Christmas shopping at Redbubble this year. Everybody loves what they got and I was able to find masks, tumblers, shirts, and reusable shopping bags that matched their personal style.

Mary on Apr 6, 2021 [2]
Click on the image to see details about Redbubble’s best-selling canvas print, “Banksy Umbrella Rainbow Happy Girl” by bufumofo.

The canvas felt really good and the print itself was high quality, looked exactly like the picture without any stretching or weird shrinking. The frame feels sturdy as well. Overall pretty awesome! I would definitely buy more canvases from here if I ever needed something. Plus shipping was fast, it came in a week ahead of schedule even though I ordered it just before Christmas.

Daniel A. on Jan 9, 2019 [1]

Overview: My Opinion of Redbubble’s Quality + Star Ratings

I give Redbubble 4.5 stars!

So, is Redbubble a great online marketplace to buy from? Definitely!

My friends and I have ordered so many items from Redbubble for 14 years!

Redbubble = good quality and trustable!

My personal rating of Redbubble’s platform and product quality is 4.5 out of 5 stars. I only took out half star for the few tiny, minor things that went wrong, as explained above.

And, what’s my overall impression of Redbubble’s customer service?

After reading 5,871 customer testimonials, I believe that Redbubble makes an effort to make customers really happy.

This is especially evident when customers leave complaints online. Redbubble politely reaches out to these customers and offers to fix the problem.

A++ all around!

Click on the image to see details about Redbubble’s best-selling travel mug, “Sleep Is For The Weak” by FrederickJay.

Excellent Reliable Site

Everything went smoothly from purchase time till final delivery of order. Even when one difficulty occurred the after sales service team was ready to assist and solve it immediately. High quality items, modern patterns perfect ideas for present in order to impress your friends!

Marouga Angelica on Jul 3, 2021 (Rating: Gave Redbubble 5 out of 5 stars: Excellent!) [2]

By far my favorite T they make. Design amazing, so soft and cut perfectly… LOVE this shirt, wear it lots, so it gets washed lots and the design is like new. Redbubble is where I buy all my T’s from now. They say you get what you pay for, Redbubble is the text book definition of that. They won’t rest until you are completely satisfied with your order. Believe me…

Charles on Apr 8, 2021 [1]

Do you want to support independent artists?

Join 7+ million others who got awesome, meaningful stuff by shopping on Redbubble!

Every purchase pays an artist!

See Trending Items

Redbubble: Resources & Reviews

View helpful customer reviews of Redbubble + pros and cons. Also view star ratings and photos.

  1. These reviews were taken from Redbubble’s customer review section. To view more of these testomonials, click on any item on Redbubble.com and then click on the “Read all reviews” button on the product page.
  2. Trustpilot (Redbubble Ratings: 3.8 Stars in a 5 Star Rating: Great)
  3. SiteJabber (Redbubble Ratings: 3.6 Stars in a 5 Star Rating, Great)
  4. Reviews.io (Redbubble Has 2.5 Stars in a 5 Star Rating, Average)
  5. ResellerRatings (Redbubble Ratings: 3.4 Stars in a 5 Star Rating, Great)

Redbubble

www.redbubble.com

About Redbubble

Redbubble is an online community of unique artists who upload and sell their work on dozens of print-on-demand products. Come find your thing!

About Redbubble

Contact

Redbubble’s Customer Service

Company Location

San Francisco, California, United States

Categories

Print-on-Demand Platform, Global Marketplace

Details

Original Art, Easy to Use Platform, Online Company, Pros and Cons