Is Redbubble Legit? (Is It a Good, Secure, Reputable, Legitimate Online Marketplace in 2023?)

Key Takeaway: Is Redbubble Legit?

Yes, Redbubble is a legitimate e-commerce platform that allows independent artists to sell their designs on various products such as t-shirts, stickers, and phone cases. However, as with any online marketplace, it’s important to be cautious when making purchases and to research both the seller and product before buying.

Is Redbubble a Legit Website?

Yes! I absolutely know that Redbubble.com is a legit print-on-demand platform.

There are 2 main reasons why I think this way:

1. Redbubble’s Online Marketplace is Growing

Redbubble was founded in 2006, in Melbourne, Victoria (Australia).

And now, this online company has grown big enough to have additional offices in San Francisco, California (USA).

This company also grew to the point where it built a global network of manufacturers that ship Redbubble products from the United States, Australia, Canada, the UK, France, Italy, Germany, the Netherlands, Spain, and the Czech Republic. (For an up-to-date, detailed list of where Redbubble ships their items from, check out their “Where does my order ship from?” page.)

What unsafe company do you know would be able to increase its size like this, over the years? You need to be very reliable and keep customers VERY happy to grow your company this way.

Today, Redbubble is one of the most popular online marketplaces in the world among teens and young adults (and other cool people of all ages, of course).

2. I Safely Ordered From Redbubble Many Times

My friends and I have been safely buying products from Redbubble since 2008 with little to no problems.

Over the years, I’ve bought 72 items from Redbubble. This includes ordering 12 items in 2020 & 2021 (the “pandemic years”).

The only few problems I’ve personally had with Redbubble (a few times) were the following:

i) Sometimes My Order Arrived Late

When the COVID-19 pandemic first hit, my orders were sometimes delivered a week or two after the expected delivery date.

However, this is totally understandable, and shipping issues had been affecting all online businesses all over the world starting in early 2020.

Now, deliveries don’t seem to be as affected by the pandemic. Although that can always change, again, since we live in crazy times.

ii) Print Quality Issue

Although rare, there are some instances where you might get a Redbubble product with a printed design that isn’t as sharp as it should be. This is probably because an artist uploaded a small or subpar image to Redbubble.com. This can make the print on the item look a bit blurry or pixelated.

If this problem happens to you, don’t panic!

Redbubble is well known for making sure its customers are 100% happy with their shopping experience. Just let them know about any issue you have and I know, from experience, that they’ll make it right (hassle-free).

Another issue you might come across is when an artist puts a description that includes things like “iridescent”, “silver”, “glitter”, or “gold”. All printed designs on products cannot have any glitter or iridescence to them.

Is Redbubble Safe to Use?

If you’re considering buying art products from Redbubble, you may have concerns about the safety and security of the platform. Let’s address some of these concerns and provide you with peace of mind.

Payment Security

Redbubble has several security measures in place to ensure that the platform is secure for its users. One such measure is SSL encryption, which safeguards sensitive information like payment details from falling into the wrong hands.

In addition, Redbubble has a dedicated team that monitors the platform for fraudulent activity and counterfeit products. They take immediate action against any suspicious accounts or listings.

That said, it’s still crucial for shoppers to exercise caution when using Redbubble or any other online store. To stay safe, I recommend creating a strong, unique password and never sharing personal details with strangers. Additionally, always double-check the authenticity of the sellers and designs before making a purchase.

While no platform can ever guarantee 100% complete security, Redbubble takes these steps to offer its users a safe and reliable shopping experience.

Customer Service & Returns

As a reviewer of online marketplaces, I know that the quality of customer service is a crucial aspect that cannot be overlooked. That’s why I’ve taken the time to evaluate the quality of Redbubble’s customer service, based on real customer reviews.

Prompt response time is an essential factor when it comes to evaluating customer service quality. From reading over 5,871 authentic customer reviews^[RES], I was pleased to discover that Redbubble appears to be very responsive to customer inquiries and concerns. In fact, many customers have reported receiving a response within just a few hours of submitting their inquiry, and some have even received a response within minutes, which is truly impressive.

However, while many customers were satisfied with the issue resolution, some had mixed feelings about Redbubble’s employees. Some customers reported that their concerns were not adequately addressed, with representatives lacking the necessary knowledge to provide satisfactory solutions. (It’s worth noting that this is a common complaint among customers of all e-commerce stores).

Overall, customer satisfaction with Redbubble’s customer service is mixed. While some customers have had positive experiences, others have been dissatisfied with the service provided. Some have even reported feeling like their concerns were not taken seriously, and others have reported that their issues were not resolved at all.

However, personally, I’ve always been impressed with Redbubble’s customer service. I find their representatives are not only knowledgeable and efficient, but they also genuinely care about their customers’ satisfaction. They go above and beyond to ensure that any issues are resolved quickly and to the customer’s satisfaction.

Additionally, Redbubble offers a hassle-free return policy, further demonstrating their commitment to customer satisfaction. So I truly believe Redbubble’s customer service is nothing short of amazing, and I highly recommend them to anyone in need of quality products and exceptional support.

Counterfeit Products

When it comes to online marketplaces, one of the main concerns that buyers have is the risk of purchasing products that infringe on copyrights. Fortunately, Redbubble understands the gravity of this issue and has a strict IP/Publicity Rights policy in place to address it.

With the help of advanced technology and a team of experts, Redbubble keeps a watchful eye on the platform to ensure that no copyright infringement occurs. If you do come across a product that violates copyright laws, Redbubble has a clear process for reporting and resolving the issue.

Shipping & Delivery Reviews

As someone who values online shopping, I understand the importance of a smooth shipping and delivery experience.

Delivery time is a critical aspect of any online order. Based on customer feedback, Redbubble’s delivery times are a bit of a mixed bag. While some customers received their products quickly, within just a few days to a week, others reported waiting up to a month for their purchases to arrive. It’s important to consider this variability when placing an order with Redbubble.

Packaging is another factor that can impact the overall delivery experience. Thankfully, Redbubble has received many positive comments about its packaging. Customers have praised the packaging for being both creative and effective, ensuring their orders arrived in pristine condition. I personally appreciate this extra touch and believe it enhances the overall unboxing experience.

Of course, not every customer has had a flawless experience with Redbubble’s shipping and delivery process. Some have reported lost or damaged packages, incorrect items, or delayed shipments. It’s important to note that these reports seem to be in the minority, and most customers have reported positive experiences.

Based on customer feedback, I believe that Redbubble’s shipping and delivery experience is generally satisfactory. However, as with any online site, I encourage potential customers to consider delivery times and potential issues before making a purchase.

Redbubble’s Product Quality

When I’m shopping on Redbubble, product quality is always at the forefront of my mind. After analyzing 5,871 customer reviews^[RES], I can confidently say that Redbubble’s products are of excellent quality.

One of the secrets to Redbubble’s quality is their premium materials. Customers rave about the quality of materials, like the combed and ring-spun cotton used in their t-shirts or the vinyl used in their stickers. This commitment to using high-quality materials ensures that their products are both comfortable and long-lasting.

Another reason why Redbubble’s products are top-notch is their printing techniques. Direct-to-garment printing ensures that designs are printed seamlessly onto fabric or material. Customers also report that the colors are vibrant and accurate, making for a truly eye-catching product. Redbubble’s use of TATT™ printing for phone cases produces designs that are high-quality and long-lasting. (TATT™ is a highly advanced technology for decorating phone cases. It infuses the design into the case, ensuring maximum durability.)

When it comes to durability, Redbubble’s products hold up remarkably well over time. Shirts, for instance, maintain their shape and color even after multiple washes (although there are ways to wash them so they stay looking like new for longer. Check out my 2023 redbubble clothing review). And customers praise the longevity of their stickers, noting that they remain vibrant and resistant to fading or peeling.

Overall, Redbubble’s commitment to using high-quality materials and innovative printing techniques sets them apart from their competitors. And with a strong track record of satisfied customers, you can trust that Redbubble’s products are both reliable and long-lasting.

My (Minor) Personal Complaints

There are only 3 items that I could slightly complain about so far.

1. Canvas Art Prints:
   • The artwork does not wrap around the sides of the canvas. The sides of the canvas are left white. This is okay if you’re going to frame the canvas, but I prefer the sides to be black.
   • All I do is paint the sides with black acrylic paint from Amazon. It’s really easy.
2. Graphic T-Shirt Dresses & Leggings:
   • The light-colored Redbubble t-shirt dresses and leggings are a tiny bit too see-through for my taste.
   • I bought an inexpensive slip from Amazon to put underneath the dress and it fixed that problem!
   • It’s worth mentioning that some people think the dresses are too short, but I’m 4’11” so I obviously didn’t have that problem.
   • I just wear a dress or skirt over my light-colored leggings to cover my bum. lol
3. T-Shirts, Hoodies, and Other Clothing:
   • I did read some customer complaints that the designs on T-shirts and hoodies came off after washing, but I never had a problem with that at all. However, I wash my t-shirts in cold water and I let them hang dry (which is what Redbubble suggests anyway). So, that could make a big difference.
   • Another thing to look out for is the size of the clothing, as I find some of them run small. Just carefully look at the sizing charts and read the comments left by other buyers before you order clothing. It’s worth the effort!

In the end, I personally give Redbubble’s product quality a 4.5 out of 5-star rating.

Comparison: Redbubble vs Other Print-On-Demand Sites

As a savvy shopper, it’s crucial to compare different websites when searching for custom products. In this section, I’ll compare Redbubble’s products to those of similar websites, based on customer feedback.

Product Quality

First, let’s talk about product quality. Redbubble is known for providing long-lasting, high-quality products that customers rave about. But, other similar websites like Society6 and Fine Art America also offer quality products.

Next, let’s examine selection. Redbubble offers a vast selection of products, from trendy clothing to chic home decor to stylish tech accessories. Customers appreciate the variety and the ability to customize their orders to fit their individual styles. Society6, Fine Art America, and Zazzle also have a wide selection of products, but Redbubble stands out for its extensive library of designs.

Pricing

According to customer reviews, Redbubble’s pricing is generally deemed reasonable and fair. Customers appreciate the wide range of price points available.

Compared to similar websites, Redbubble’s pricing is generally competitive. While some customers have reported finding cheaper deals elsewhere, most find Redbubble’s pricing in line with or slightly lower than its competitors.

If you’re looking to save even more, keep an eye out for Redbubble’s promotions and discounts. Many customers have taken advantage of these offers, further reducing the already affordable prices. Signing up for Redbubble’s newsletter is an excellent way to stay informed about upcoming sales and promotions.

Customer Satisfaction

Lastly, let’s consider overall customer satisfaction.

Redbubble consistently receives glowing reviews^[RES] from happy customers. Customers appreciate the quality of products, the selection, and the customization options available on Redbubble. Other print-on-demand platforms also receive positive reviews, but some customers have reported issues with shipping and delivery, or quality problems with certain products.

Benefits & Drawbacks

When it comes to unique designs, Redbubble has become a popular choice for many people due to its wide variety of products and affordable prices. However, as with any platform, there are benefits and drawbacks that customers have experienced.

In this section, we will summarize the most common pros and cons based on customer reviews:

Pros:

1. Large selection: One of the biggest advantages of using Redbubble is the vast selection of art and designs available. Customers have praised the platform for having a wide variety of products, from t-shirts to phone cases, all featuring unique designs.
2. Affordable prices: Another benefit of Redbubble is that the prices are generally reasonable, especially compared to other art marketplaces. Customers have appreciated the affordable prices and frequent sales.
3. High quality: Many customers have also been pleased with the quality of the products they received. The art prints are often described as vibrant and long-lasting, and the clothing is well-made and comfortable to wear.
4. Easy to use: Redbubble has a user-friendly interface that makes it easy to find and purchase products. Customers have noted that the checkout process is quick and straightforward.

Cons:

1. Shipping delays: Some customers have experienced delays in shipping, which can be frustrating when waiting for a specific item to arrive. However, it’s important to note that shipping times can vary depending on the location and the product.
2. Print quality issues: A few customers have reported receiving products with poor print quality, such as blurry or pixelated images. This is a rare occurrence, but it can be disappointing when it happens. (If this happens to you, contact Redbubble’s customer service team right away. The best way to do this is to submit a request online. Redbubble’s customer service team will work quickly to investigate the issue and provide a resolution, which will most likely be a free replacement.)
3. Limited customer service: Redbubble’s customer service has received mixed reviews. While some customers have praised the support team for their responsiveness and helpfulness, others have had difficulty reaching them. (If this happens to you, you can always send them a message them via Twitter or Facebook.)
4. Limited customization options: While Redbubble offers a wide range of designs, some customers have noted that there are limited customization options available. If you’re looking to personalize your products further, this may be a drawback.

I’ve found that Redbubble offers an abundance of benefits for buyers. Their selection of products is vast and diverse, providing a wide range of options to suit any taste or style. Plus, their prices are affordable, making it accessible for art enthusiasts on a budget like me to purchase quality products.

However, it’s worth mentioning that there are some potential downsides to using Redbubble. Shipping delays can be a frustrating experience, and their customization options are limited. As a consumer, it’s important to take these factors into account when deciding whether Redbubble is the right platform for you.

All in all, Redbubble has proved to be a reliable platform overall. Despite the occasional hiccup, I’ve always received high-quality products that meet my expectations.

Conclusion: Is Redbubble Safe To Order From?

Yes! Redbubble is completely safe! It’s a secure, reputable, trustworthy, and legitimate business with a good reputation with customers; so you can completely shop in confidence.

As someone who has delved into the world of Redbubble reviews on Trustpilot and Sitejabber, I can confirm that the general consensus about this platform is positive. With an impressive average rating of 4 stars out of 5 on Trustpilot, it’s clear that many art buyers have had a satisfying experience on Redbubble.

It’s important to note that Redbubble takes product quality seriously, and they have a satisfaction guarantee in place. If a customer is not satisfied with their purchase for any reason, Redbubble will work with them to make it right. Therefore, customers should not hesitate to contact Redbubble’s customer service team if they experience any issues with their products.

If you’re thinking of using Redbubble to purchase art, I highly recommend taking advantage of the incredible selection and affordable prices. However, be mindful of potential shipping delays and always check the product details carefully before making a purchase. It’s also a good idea to read reviews for specific products and sellers to ensure a positive experience.

I encourage you to share your own experience with Redbubble on Trustpilot or Sitejabber to help others make informed decisions about this platform. Your honest feedback can be valuable in guiding other art buyers, artists, and designers toward the right marketplace.

(Psssst… Want to save 20% on your first Redbubble order? Click here to sign up as a customer and save!)

Supplementary Info: Redbubble Reviews

Before making a purchase on any online marketplace, it’s natural to want to know what other customers have to say about their experiences. Here, I’ll compile and analyze Redbubble reviews and feedback from customers to give you a comprehensive overview of the platform’s strengths and weaknesses.

Positive Reviews

Many customers rave about the high-quality products they’ve received from Redbubble, noting that the printing is clear and vibrant. Customers also appreciate the variety of products available and the ability to customize their orders. Shipping times are also often praised, with customers receiving their orders in a timely manner.

Another common theme in positive reviews is the excellent customer service provided by Redbubble. Customers report quick and helpful responses from customer support when they have an issue with their order or a question about the platform.

Negative Reviews

While the majority of Redbubble reviews are positive, there are some negative experiences to be aware of. Some customers have reported receiving products that differ from the image on the website or arriving damaged. Others have noted that some products, particularly clothing, run smaller than expected.

Analysis

Overall, it’s clear that Redbubble has a strong reputation among customers for its high-quality products, customer service, and timely shipping.

It’s worth noting that many of the negative reviews may be due to the fact that Redbubble is a platform that relies on self-promoting artists, and not all products will be the same quality or accuracy as others. This variability is something that customers should consider when making a purchase on Redbubble.

To sum up, while Redbubble has many positive reviews, it’s important to be aware of the potential issues and to make an informed decision before making a purchase.