5,871 Redbubble Reviews SUMMARIZED (A Look at Customer Ratings & Stars, Redbubble’s Customer Service & Product Quality, + Pros & Cons)

I Read 5,871 Redbubble.com Reviews!

Since 2008, Redbubble has been one of my favorite print-on-demand sites to buy all kinds of cool, unique items.

Overall, I’ve had many great experiences with Redbubble and, in my opinion, they get an A+. (I bought my first Redbubble art print by Karin Taylor in 2008, and I’ve ordered so much stuff from Redbubble ever since!)

So I thought I would take some time to read what 5,871 customers [RES] had to say about Redbubble, summarize what they had to say, plus add my own experience with Redbubble in this post.

Redbubble has a consumer rating of 3.54 stars from 2,053 reviews indicating that most customers are generally satisfied with their purchases.

SiteJabber.com on September 17, 2022 [2]

(Psssst… Want to save 20% on your first order? Click here to sign up as a customer and save!)

Customer Service: Is Redbubble a Reputable Company?

In previous years, there were a few complaints about Redbubble’s customer service. Yet, lately, their customer service is kicking major butt!

How so?

They go above and beyond what most customers expect.

Hundreds of customers raved at how quickly they received replies to their concerns. By reading the customer’s comments, it was obvious that the customer service team made a lot of shoppers really happy. Helpful and professional, customer service receives an A++.

A wide variety of designs to choose from, great customer service and shipping times. Highly recommended. Will definitely be ordering again.

Cody on Aug 3, 2022 [1]

Excellent company

The customer service is fantastic! Any issues are resolved immediately. The products are of excellent quality. I really like the way they showcase the artists as well. There is something for everyone.

Brenda on Aug 2, 2022 [1]

Personally, I think Redbubble’s customer service is amazing! They are so quick to respond to any questions or concerns you may have. They are also very helpful and always willing to go the extra mile to make sure you are satisfied with your purchase. I couldn’t be happier with their service!

Returns

Once you receive your item, you have 90 days to submit a return.

Many customers who got faulty products received refunds or replacements without any difficulty.

But what happens if you order something that you love online, but dislike when you see it in real life? What if the color of the pillows doesn’t match the image on the site or you ordered a t-shirt that just doesn’t fit right?

In this situation, customers also said they got a refund or replacement without difficulty.

Love their shirts – so many cool options! And extremely helpful & responsive customer service. I ordered several shirts, but a couple of them were too small. I reached out to customer service and they responded quickly. I was able to get replacement shirts in the correct size for free! 10/10

ACS on Aug 4, 2022 [1]

Quality service and products

Ordered a few t-shirts. Was unlucky to have a fault on one and supply issue with another but customer service were great at sorting out the issues. Now that I have received everything I am pleased with the designs and quality.

Stephen Hailey on Aug 4, 2022 [1]
Product Quality: Is Redbubble High-Quality?

Most customers had great things to say about the quality of the products they received. And I couldn’t agree more!

I find that most designs on Redbubble are sharp with vibrant colors, and were printed on good quality products.

However, it’s important to note that because each design is printed individually, there may be some slight variations in color or alignment. But overall, the vast majority of customers are happy with the quality of Redbubble’s products.

Of course, as with anything, there are bound to be a few duds every now and then. But overall, it seems that Redbubble takes steps to make sure their products are ones you’ll be happy with.

From reading all those customer testimonials, it’s obvious to me that Redbubble is putting a real effort into bringing good quality products to their customers.

Great!

But wait!

What about the stuff that went wrong?

Here are a few things to look out for when ordering from Redbubble.

Pixelated or Blurry Designs

The print quality of the art or photo on any Redbubble merchandise is going to be greatly influenced by the quality and size of the image the artist uploaded to the site.

A few customers mentioned the designs/art printed on the items were either pixelated or blurry. Although this was a rare occurrence, if this happens to you, just ask customer service for a refund.

Canvas Prints

Most customers were very satisfied with Redbubble’s wall art.

That being said, a few customers were a little disappointed about one thing when it came to Redbubble’s canvas prints. And that one thing is that the art does not wrap around the sides of the canvas and the sides of the print are left white.

I prefer the sides of my canvas prints to be black, so I paint the sides with black acrylic paint (Amazon).

* Fyi: If you prefer to have your canvas prints framed, the sides of the canvas prints are between 38mm x 40mm thick, which is roughly 1.5 to 1.6 inches.

T-Shirts & Other Clothing

I did read some complaints that the printed designs on the t-shirts, hoodies, and sweatshirts were coming off after washing. But those who washed their clothing according to the directions (in cold water and letting them hang dry) didn’t appear to have an issue at all.

I personally never had an issue with the prints washing off.

Another thing to keep in mind when ordering t-shirts and hoodies from Redbubble is that their sizing is considered “slim fit”. So make sure to check the sizing information on the product’s page because you might want to shop for one size up if you want a looser fit.

The Pros: The Advantages of Buying on Redbubble

Although I’ve already mentioned a few advantages of buying items from Redbubble, here are 2 more benefits that I haven’t mentioned yet.

Pro: You’re Supporting Independent Artists

Redbubble is an online marketplace that allows independent artists to sell their artwork on a variety of products.

There are plenty of great reasons to support independent artists.

For one, you’re supporting someone’s dreams and creativity. When you buy a piece of art created by a Redbubble artist, you’re directly contributing to their success.

Additionally, independent artists are often more passionate about their work since they don’t have the backing of a large corporation. They pour their heart and soul into their art, and that passion is evident in the final product.

Finally, by supporting independent artists, you’re helping to create a more diverse and interesting world. These creators often have unique perspectives that you won’t find anywhere else. When you show your support, you’re giving them the encouragement they need to keep creating incredible art.

So next time you’re looking for something new to admire, check out Redbubble!

Pro: Redbubble Is Eco-Friendly

Redbubble is an online market that specializes in print-on-demand products. This means that each product is made to order, which eliminates waste and allows for a more sustainable business model.

Redbubble also uses recycled materials for all of its packaging, and it offsets its carbon emissions by shipping items from a country near you. Today, Redbubble ships from the United States, Australia, the United Kingdom, the Netherlands, Canada, France, Czech Republic, Germany, Italy, and Spain.

The Cons: The Disadvantages of Buying on Redbubble

While it is a great platform for artists to sell their work, there are some disadvantages to buying products on Redbubble.

Here are a few of the drawbacks of buying items on Redbubble:

Con: Price

Another disadvantage of Redbubble is that the prices of some items can be a bit expensive (plus you have to pay for shipping).

Redbubble gives independent artists the freedom to mark up each item they sell in their personal Redbubble stores. Other e-commerce art sites sometimes restrict the artists’ ability to mark up items, which potentially keeps prices down.

I find most items on Redbubble are fairly priced, but some customers complained about prices in their reviews.

However, when buying an item from Redbubble, you have to keep in mind that you are not only shopping for regular merchandise. You’re also shopping for an artist’s unique artwork.

Also, make sure to check out their bundle discounts to save money!

Con: Custom Fees

Just keep in mind that, when shopping for items online, sometimes you get a little extra with your order.

Customs fees.

But if you’re shopping in the U.S., Canada, Europe, or Australia, most of the third-party printers that Redbubble deals with are close by, so you most likely won’t have to deal with extra fees from customs.

But what happens if you do have to pay extra fees?

Just send a picture of your customs fees receipt, and Redbubble will issue you a one-time refund! How great is that?!!

All you have to do is:

  1. Pay the requested custom fee.
  2. Take a photo of the receipt clearly showing the amount paid.
  3. Submit your photo to Redbubble’s “I Need a Customs Refund” form.
  4. Receive your refund along with a confirmation email!

Con: Tracking Numbers

Redbubble doesn’t always provide a tracking number with shipped orders.

However, Redbubble does have an “Order History and Status” page that will help you find out your order’s estimated delivery date, tracking info (if applicable), and what items are in production or have shipped.

Con: Holiday Shopping

Every year, in December and early January, the complaints about Redbubble orders deliveries being late are at an all-time high. It didn’t surprise me one bit since this happens to most e-commerce sites during the holidays.

Time Sensitive Orders + Christmas + Online Shopping + A Gazillion Online Shoppers = CRAZINESS!!!

It’s a good idea to order by the beginning of November. This gives you PLENTY of time if there’s some kind of processing or shipping setback.

It’s possible to purchase something from Redbubble in December and receive it on time for Christmas. It’s just that I, personally, would not take the risk.

Conclusion: Is Redbubble a Trustworthy Site?

Yes, Redbubble is definitely a trustworthy, easy-to-use site. They have been in business for over 10 years and have a good reputation. (My friends and I have ordered so many items from Redbubble for 14 years!)

Overall, Redbubble is one of the best print-on-demand sites today. They have a huge range of high-quality products and excellent designs to choose from. The customer service is also super friendly and helpful.

Wonderful!!

I had my order shipped to the wrong address (it auto-populated with an old address) and they shipped me a new order for free. I’ve always loved RedBubble, but this was especially lovely!

C’Lee Long on Aug 10, 2022 [1]

Where you’ll find great art there is always a great company.

I had a little hiccup with the item I ordered, no fault of the company, but they were very prompt in helping me sort everything out. For that I am grateful… I hope this company gets some additional business due to my word of mouth. There are so many great artists within this site and plenty of options as how you’d like the art to be purchased. Not to forget to mention, their customer service is a-mazing! I really feel as though they want their customers to be happy.

Monica Chill on Aug 10, 2022 [1]

I would highly recommend Redbubble to anyone looking for unique and stylish products.

Plus, when you buy from Redbubble, you’re supporting an artist and you’re investing in their future. By purchasing their work, you’re helping them to continue doing what they love and making a living from their art.

I always have a great experience when shopping at Redbubble. Love supporting independent arts. Always receive great service and quality items. Fast delivery too! I highly recommend Redbubble for amazing unique items.

Kindra on Aug 4, 2022 [1]

Read Reviews of Redbubble

Read customer reviews of Redbubble – including complaints!

  1. Trustpilot (Redbubble’s Score: 3.9 Stars in a 5 Star Rating: Great)
  2. SiteJabber (Redbubble’s Score: 3.6 Stars in a 5 Star Rating, Great)