Is Etsy Safe: Quick Links
- Is It Safe To Buy From Etsy?
- Is Etsy Safe for Credit Cards, Debit Cards & PayPal?
- Additional Safety Features for Your Etsy Account
- Etsy Sellers; Good vs Bad People
- Are Etsy Purchases Protected?
- Editor’s Picks: Safe Etsy Shops That are Trending Right Now!
- Overview: Is Etsy Safe to Order From?
Is Etsy Safe to Buy From? (Safely Purchase Unique Handmade & Vintage Items From Etsy Sellers)
Etsy.com has been one of my favorite places to buy handmade and vintage items online since 2011.
Because Etsy sellers sell almost EVERYTHING, you can find amazingly unique products, and it’s completely safe (…if you follow my tips below).
CLICK HERE to see the #1 TRENDING SHOP on Etsy right now! (updated daily)
So in this article, let’s look at what makes Etsy safe to order from in more detail.
From using credit cards to spotting good & bad Etsy sellers, you’ll find all the information you need right here!
Don’t forget to check out the list of “Editor’s Picks” (below) for safe Etsy shops that are TRENDING RIGHT NOW! (Updated Daily!)
I ordered a set of these as gifts for my groomsmen pretty last minute and Cameron was able to quickly turn around the order and get it shipped out so I’d get them in time. The quality of each one is fantastic, I’m psyched! Will definitely be back to purchase more from CabinLeatherGoods in the future.Jon Cusick, Sept 13, 2021, Bought a Personalized Leather Flask by CabinLeatherGoods
Is Etsy Safe for Credit Cards, Debit Cards & PayPal?
Please Note: I’m not a financial advisor. I’m just a super cautious online shopper, who so happens to be addicted to shopping on Etsy.
Buyers have several ways to pay for items on Etsy, but sellers choose which payment methods they will accept.
The most popular ways to pay for items on Etsy are by using credit cards, debit cards, PayPal, and Etsy gift cards.
All of these payment options use Etsy’s secure checkout system, commonly called “Etsy Payments“.
Friends loved the items inside. Said they smelled amazing. Extremely responsive and helpful in answering questions prior to purchase. Quick processing and shipping time. Will easily purchase again.Cotton, Mar 2, 2021, Bought a Personalized Self Care Spa Gift by Zaaina
Better in person than in the photos. My grandson loved it! The seller was awesome to work with – accommodating my need for a quick delivery. Couldn’t ask for a better transaction.Pauline, Jun 30, 2021, Bought a Wood Watch by WildWatches
I purchased this gift for my best friend that had recently filed for separation from her husband. This gift as perfect!!!! It arrived quickly and it brought a smile to my friend’s face. The individuals at Parcelly were absolutely amazing to work with and provided extra special care and added extra love when I shared with them why I was ordering this gift. I HIGHLY recommend this shop! I will definitely be doing business with these lovely individuals again!clmcbane, 25 Sep, 2019, Bought Sending Hugs Care Package Sunshine Gift Box
Is Etsy Payments Secure?
Yes! Etsy Payments (Etsy’s checkout system) is absolutely secure and safe.
In a nutshell, Etsy keeps records associated with transactions on Etsy Payments and does not give any secure data to the sellers.
This means that your credit card or debit card numbers, or any other financial information, are kept safe and away from sellers.
Etsy sellers will only receive shipping information and a few other necessary buyer account information they need to complete an order.
The best part about Etsy Payments?
You can pay for multiple items from different Etsy shops at the same time.
Tip: Safely Paying for Items on Etsy
- Make sure to never give your card number or password over the phone, in an email, or any messaging system.
- Etsy can’t confirm or help with payments made outside of their own online checkout system or PayPal. This is why it’s better if you can pay for items through Etsy’s website, instead of sending payments like cheques or money orders directly to the seller.
- If you see an unauthorized charge from Etsy on your credit card statement, contact Etsy’s customer service right away.
I love this journal so much! It’s simple but every 5 days (every new page flip) you get a new thought-provoking prompt to be free. I also love the customer service. I had a few questions about when my product would ship and if I’d get it on time and they were prompt with replies and made me feel valued and heard. I would 100% support this shop again with a future purchase!Laura Baird, Jun 9, 2021, Bought a Gratitude Journal by TheLamare
Debit Cards vs Credit Cards (Which is Safer on Etsy?)
It’s safe to use debit cards on Etsy.
However, credit cards are the best choice when shopping online. There are three reasons why:
- Most credit cards come with protection against fraud and have a zero-liability policy. This means you don’t have to pay for any purchases I did not make.
- Compared to a credit card, you’re not as protected against fraud when you use a debit card. And getting that money back into your bank account can be a slow process.
- If somebody uses your debit card number to make fraudulent purchases, the money will be taken directly out of your bank account. That means you might get stuck without being able to pay for expenses like food or rent for a while.
It’s still safe to buy products on Etsy with a debit card, but I personally prefer using my credit card. However, I would still buy products on Etsy if I only had a debit card, or I’d get something like a prepaid visa card.
Visa’s Zero Liability Policy* is our guarantee that you won’t be held responsible for unauthorized charges made with your account or account information. You’re protected if your Visa credit or debit card is lost, stolen or fraudulently used, online or offline.Visa – https://usa.visa.com/pay-with-visa/visa-chip-technology-consumers/zero-liability-policy.html
Have peace of mind knowing that the financial institution that issued your Mastercard won’t hold you responsible for unauthorized transactions. As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions.Mastercard – https://www.mastercard.us/en-us/personal/get-support/zero-liability-terms-conditions.html
Use the American Express Card online or off, and you won’t be held responsible for any fraudulent charges, as long as you’ve taken reasonable care to protect your account details, PIN and any device on which you have added your account information. Notify us at once if your Card or eligible device is lost or stolen, or you suspect it is being used without your permission.American Express – https://www.americanexpress.com/ca/en/benefits/service-security/fraud-protection/
If someone steals your Discover card account information, remember that our $0 Fraud Liability Guarantee means you are never responsible for unauthorized transactions on your Discover card account.Discover – https://www.discover.com/credit-cards/member-benefits/security-center/keep-secure/understand-fraud.html
Additional Safety Features for Your Etsy Account
Etsy provides additional levels of protection if you have an account.
To register for an account, just go to Etsy.com and click on “Register” on the top, right corner. It’s fast, easy, and 100% free.
To access your Security Settings:
- Sign in to your Etsy Account.
- Click on “You” in the top right corner (if you’re on a desktop computer).
- Click on “Account Settings”.
- Click on the “Security” tab (towards the top of the page).
I recommend turning the two-factor authentication on. This will add an extra layer of protection to your account by sending you an authentication code via phone call, text, or through Etsy’s Authenticator App.
I’m so happy with my prints, they’re exactly as pictured on the website, and I’m very pleased with the quality of paper they’re printed on. Can’t wait to get them framed. Kass was fantastic in helping me with sizes, and especially helpful with my “high needs” shipping. I will be ordering more prints from her in the very near future!ljmcfadzean, Sept 12, 2021, Bought Wildflowers and Mountains Art Print by KassReichArtPrints
Etsy Sellers: Good vs Bad People
Most Etsy sellers are good people and unique artisans. I used to be an Etsy seller myself, for 9 years!
But, unfortunately, some Etsy sellers are scam artists.
If you’ve been researching Etsy reviews online, you’ll soon find out that many bad reviews come from buyers with complaints about a seller.
The truth is:
Etsy does not screen its sellers. All you have to do to start selling on Etsy is register for an account.
But there’s a way to tell if an Etsy seller is safe to buy from, and it’s by using and reading Etsy’s 5-star review system…
This bag is exactly what I have been searching for. It is compact but holds an amazing amount of stuff. The quality is excellent. Hannah was great to work with. She communicated to me right away that the color I wanted was on backorder and gave me multiple options regarding the situation. I decided to stick with what I had ordered and wait for it to be restocked. She sent it out to me as soon as it was available and I received it very quickly. She even threw in a small bag for free! Thank you Hannah!Dena Wong, Nov 1, 2020, Bought an Aki Canvas Backpack by HannahCanvasDesign
Etsy’s Shop Reviews
An Etsy buyer has 100 days (after the estimated delivery date of their order) to write a review about an Etsy shop/seller. They can also edit their review as many times as they need during this 100 day period.
Reading shop reviews is a good way to find out if a seller is legit in many categories, such as:
- Product quality
- Shipping and delivery times
- Customer service
- Handling of returns, replacements, and refunds
As a super cautious online shopper, my personal rule of thumb is to NOT buy from Etsy sellers with less than a 4-star rating. And, they must have at least good 20 reviews. Yet, the more reviews I find, the better!
My cat was so in love with these toys that she nearly became obsessed with even the packaging they arrived in. The shop owner answered my questions quickly and remained polite and positive when I voiced concerns about a possible lost package. This shop is beyond wonderful and donates a portion of their sales to no-kill shelters. I will definitely be back again. Thank you so much!Dena Cooper, Jan 2, 2017, Bought Catnip Pizza by 3Wcats
Are Etsy Purchases Protected?
Yes. Etsy purchases are protected.
If something goes wrong with your purchase, here are a few steps to follow:
- Etsy leaves refund, return, and exchange policies up to the sellers. If you have a question about a recent order, the seller is the best person to ask. You can also check the sellers’ return policies by looking to the right of any Etsy item, and clicking on “See Return Policy”, under the Shipping & Returns section.
- If you and the seller can’t resolve a problem with your order, you may be qualified to open a case.
- Once open a case, Etsy can become a mediator, working with you and the seller on whatever issues you may have.
I love my personalized earrings. I bought two different sizes and they are great! The seller gets an A+ rating from me. I also had to make a request to ship to another address. The seller fulfilled the request…no problem. Thank you!Tonia Jones, Aug 22, 2021, Bought Personalized Name C Hoop Earrings by BisYOU
Great customer service! The hole for the keychain part broke on mine and she sent out another one very quickly! Thank you for being great!!!!!April, Oct 28, 2015, Bought Double Sided Dog ID Tag by JanetCanStamp
Editor’s Picks: Safe Etsy Shops That are Trending Right Now!
|Black-Owned Etsy Shops||“We believe in showcasing, celebrating, and uplifting the talents of independent creatives. Discover one-of-a-kind creations from Black sellers in our community.” – Etsy|
|Personalized Gifts||“Names, initials, dates, faces: the possibilities are endless!” – Etsy|
|For Him||“Fantastic finds for all your favorite fellas.” – Etsy|
|For Her||“Go ahead, wow all the wonderful women in your life.” – Etsy|
|For Kids||“From handwoven pals to creation station tools.” – Etsy|
|Gifts Under $30||“Affordable ways to make them smile.” – Etsy|
|Ready to Ship Gifts||“Prompt presents = less holiday stress”|
|For Pets & Pet Lovers||“Extra cuddles for you.” – Etsy|
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Overview: Is Etsy Safe to Order From?
Yes! Etsy is a great and safe online marketplace, especially if you follow all of my tips in this article.
My friends and I have been shopping on Etsy for over 9 years and we’ve never had an issue with fraud. The sellers we bought from were top-notch.
The two primary ways for staying safe on Etsy are:
- Read buyer reviews! Get to know Etsy sellers through other buyers’ experiences.
- Make sure you only pay for items through Etsy’s checkout system (Etsy Payments).
Item arrived as shown on picture. Found it with some defects and contacted the seller. Seller was quick to respond and reshipped a new item promptly. It was a wedding gift and the newly weds really loved it. Definitely met my expectations and was worth it!Buike A, May 27, 2021, Bought an Alternative Wooden Guest Book by EngravedCraftsCo
The charms are dainty and beautifully detailed. Classy touch. The creator took time to read my notes and gave me exactly what i ordered and it arrived at the promised time! I will be buying again as these make for very great gifts! Thank you!beltranflavio, Jun 18, 2021, Bought a Zodiac Bracelet by TomDesign
Arrived beautifully packaged and ahead of schedule. It was a gift so I asked the seller if she could just throw in a small hand written note just so my recipient would know who it was from. They went above and beyond and it made my best friend’s day. She recently lost her mom to covid and is an only child. I got her the “unbiological sister” necklace and it’s very meaningful. 10/10 would buy again.Kristina Sept 20, 2021, Bought a Unbiological Sister Best Friend Gift Jewelry
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Resources & Reviews About Etsy
All customer reviews featured on this page were taken from Etsy’s customer review section. To view more of these reviews, click on any item on Etsy.com and then click on the “Reviews for this item” or the “Reviews for this shop” link on the product page.
View helpful customer reviews of Etsy + pros and cons. Also view star ratings and photos.
Quick Links To Go Back Up:
Is It Safe To Buy From Etsy? | Etsy vs Credit Cards, Debit Cards & PayPal | Is Etsy Payments Secure? | Etsy Account; More Safety Features | Etsy Sellers; Good vs Bad People | Are Etsy Purchases Protected? | Editor’s Picks: Safe Etsy Shops That are Trending Right Now! | Overview: How Safe is Etsy?