For many art buyers, Saatchi Art has been such an integral part when collecting art online. It’s definitely one of the best art sites to discover emerging and well-known artists.
This is where I first learned about one of my favorite top-selling artists, Jean-Pierre Kunkel. (Just looking at his oil paintings makes me feel like I have no skills in painting at all! Just breathtaking talent!)
But not every gallery site is the perfect fit for everyone. So, that’s why I reviewed Saatchi Art, in hopes to enlighten you with some of its pros and cons.
1. What is Saatchi Art?
Based in Los Angeles (California, United States), their goal is to make shopping for artwork easy and convenient.
They offer more than 500,000 pieces from 60,000+ emerging artists around the world. You can expect to find an excellent selection of original paintings, prints, photography, drawings, sculptures, and limited edition prints.
2. Pros: What I Love About Saatchi Art
Easy and Convenient
Before the Internet came into existence, there was a large amount of artwork being sold at auctions. But, unless you were invited to those events, you were never going to see it.
With Saatchi Art, you can buy affordable works from emerging artists worldwide. It’s a gallery experience from the comfort of your own home!
In an effort to duplicate the experience and culture of a traditional gallery, all pieces are viewed and categorized by the site’s curators. These curators also look out for pieces that are particularly remarkable and worth featuring in their catalog.
Free Advisory Service
Another great thing about this site is that they offer an optional FREE advisory service. Whatever kind of artwork you are looking to buy, your curator will personally pick 30 pieces for you to browse through. No other site (that I know of) offers this kind of service free of charge.
If you prefer to shop around without the help of a curator, then you might be interested in downloading their FREE ebook about how to discover and buy the art you love.
Buying from emerging artists is a great way to start a collection on a budget. Buying online is also a very economical way to avoid gallery commissions.
Saatchi Art might seem a little pricey for first-time collectors. But you can find less expensive pieces by checking out the ‘Up to $500’ price section.
I found a painting I liked for a gift but couldn’t quite afford what was asked, so I put a bid in thinking it would be turned down. I heard back in 24 hours that it was accepted, included p&p and they would ship asap. It was here on time (early actually) with excellent prompt email notice and a courier I could actually communicate directly with for instructions. The process has been seamless… – Review from e.phillips – Feb 9, 2019 
Once an artist’s work has been sold, all they have to do is properly package their work. SaaatchiArt.com takes care of the rest of the delivery.
The best part:
The price of shipping is included within the price of every piece.
Saatchi Art’s App
They have a cool iPhone app which includes a new “view in your room” feature. This feature gives you a realistic preview of how different artwork will look on your wall. It’s pretty cool!
The only two suggestions I can make for the app are:
- Make the artists’ biographies easily accessible (like the desktop version of the site).
- I would love it if they had an Android version.
3. Cons: Problems with Saatchi Art
You never truly know what the quality of the painting is going to be until you see it. However, you can always take advantage of the 7-day money-back guarantee.
You’re responsible for paying the shipping costs and any international customs fees when returning the parcel.
It’s best to make sure you’re buying something you really want and from an artist with a good reputation. Do your research! Many artists have sites or social media accounts. Ask them questions about their work. Or, check out reviews and see what other people are saying about that artist.
It would be really nice if Saatchi Art could implement a review system (similar to Amazon or Etsy), so you could learn from shoppers’ experiences.
I have had only good experiences dealing with Saatchi Art. After needing to return a purchase, the Saatchi Art support team contacted me right away and is helping me navigate the return process. Everyone is very professional. – Review from Elise Konigsberg – Feb 6, 2019 
Delivery (Do Not Safe Drop!)
Although rare, a few customers on Trustpilot mentioned that the mail carrier had left their packages outside upon delivery (at their front door).
As someone who has shipped over 3000 original paintings in 12 years, my advice is that artists should be obligated to add “DO NOT SAFE DROP!” on top of their packages before sending it off. I used to print out labels with this message in red letters. Worked like a charm!
Additional Fees (Customs / Duties)
In some cases, collectors will pay taxes and customs fees on items they purchase. This depends on which country you live in. It can also depend on which country the package is shipped from.
4. Is Saatchi Art Reputable?
Yes! Saatchi Art has a very good reputation with shoppers. They even received a 5 out of 5 stars on Trustpilot with 3,154 customer reviews. That’s amazing! So, obviously, a lot of people agree with me when I say that this website is top-notch.
By reading these customer reviews, I also noticed that many people are repeat customers, which is ALWAYS a great sign!
Happy Customers = Returning Customers
Perfect from A-Z.
Good website, good payment process, quick delivery
Note: that was my 9th purchase and all were excellently handled – Review from Frank J. Furrer – Feb 1, 2019 
Resource:  Trustpilot