Is Society6 Safe To Buy From?

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Is Society6 Safe To Buy From?

Absolutely! Society6 is safe to buy from and I’ve personally been shopping on their site for over 4 years.

Click here to see the #1 TRENDING ITEM on Society6 – updated daily!

But let’s look at two things that are very important for online shoppers; customer service and the quality of the products.

We all know that companies evolve over the years. Their products and services either get better or they don’t.

Founded in 2009, Society6 has gone through many changes.

So, in this article, I will mention Sitejabber[1] and Trustpilot[2] customer reviews that were written prior to 2017. However, I decided to focus more on reviews written from 2017 to 2021. This focus will make sure that you are aware of the most current opinions from Society6 customers.

Customer Service

In previous years, there were a few negative reviews about Society6’s customer service. But in the past couple of years, their customer service is kicking major buttocks!

How so?

They go above and beyond what most customers expect.

Will you marry me Society6 Customer Service?

Society6 refunded me fully after I accidentally ordered the wrong size phone case. Amazing. I asked if I could ship it back and they responded, “Keep it, donate it, use it as a gift. Art is meant to be appreciated, not returned. Please try to find them a good home.”

Alli W. – 7/12/17 – Sitejabber[1]

Hundreds of customers raved at how quick they received replies to their concerns.

By reading the reviews, it was obvious that the customer service team made a lot of people happy. Helpful and professional, customer service receives an A++.

Product Quality

Most reviewers thought the products were affordable and the quality was impressive. And, I agree with them.

But there were the rare few who mentioned receiving prints with black ink spots. A couple of reviewers mentioned receiving products with stains or smudges. These blemishes might have been subtle, but still there.

A few reviewers mentioned the artwork itself was either pixelated or blurry. This error is probably due to artists uploading images that are too small for the products.

There were two reviewers stating that part of the print on the product was cut off.

Again, the error above was probably due to an oversight on the artist’s part. Sometimes they upload their artwork without placing it correctly on the product’s template.

I would think the production team would be able to catch these errors before shipping the order. Yet these “errors” sometimes wouldn’t be “errors”, but part of the artwork itself. Who’s to judge?

Either way, customer service still won the hearts of those whose items were less than perfect.

For a more detailed review of Society6 product quality, make sure to check out my more complete Society6 Review (2021).

Who Is Society6 Owned By?

Society6 is owned by Leaf Group Ltd. and their main offices are located in California (USA).

Leaf Group, formerly Demand Media Inc, is an American content company that operates online brands including eHow, Livestrong.com, and Saatchi Art (one of the most popular online art galleries in the world).

Where Are Society6 Products Made?

So, after googling endlessly trying to find out where Society6’s products are manufactured, I finally gave in and contacted Society6 with this question.

Hello.

Can you please tell me where are society6 products made? Thank you!

Melissa

And, I got a reply in less than 20 minutes.

Here’s the reply:

“Hi Melissa,

Thanks for reaching out! Depending on your location you can receive products from one of our many production centers. They are located in the U.S., Australia, and the E.U.

Hope that helps!

Be well,
Kimberly
Society6 Customer Support

So, the reply was a little vague, but that’s all I got. lol

But it’s better than nothing! lol

How Long Does It Take To Get Something From Society6?

On their website, Society6 has the following information:

  • Shipping to the USA takes an average of 5-10 days. Orders are shipped by USPS.
  • Shipping wall prints, mugs, and notebooks to Australia take 5-10 days. Orders are shipped by Australian Post.
  • All other International shipping takes 1-3 weeks and is shipped by the Local Postal Service.

However, by reading the reviews, this is what I could gather:

Delivery Time: Society6’s Shipping in the United States

All Society6 orders take 1 to 3 business days for production time, plus delivery time.

If you live in the Contiguous United States, you can expect your order to arrive within 2 weeks.

Delivery Time: Society6’s International Shipping

International shipments generally take between 1 to 3 week to be delivered.

However, a few international reviewers mentioned having to wait 4 to 5 weeks for their order. Delivery time depends on the destination country and delays at Customs. The latter being something Society6 can’t control.

I wasn’t surprised when I read international customers complain about delivery time.

Unfortunately, this is the fact:

Cheap or Free Shipping = Waiting for Awhile

For a more detailed review of Society6’s shipping & delivery, make sure to check out my more complete Society6 Review (2021).

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Conclusion: Is Society6 a Safe Website?

I can only answer this question personally, but my answer is a BIG FAT YES! It’s a remarkable, safe website that I can’t get enough of!

My friends and I have been shopping on Society6 for over 4 years and we absolutely love the quality. And the customer service is always there to help with any concerns or questions you may have.

So go ahead and find the artwork that is uniquely you, support independent artists, and (most importantly) HAVE FUN shopping!

Quality items, I ordered pillows, bath mat & a tote bag and they are even better than I hoped so I ordered framed prints. One order never arrived so was refunded without question, I recommend them.

L OConnell on Feb 13, 2021

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Resources & Reviews About Society6

View helpful customer reviews and complaints of Society6. Also view star ratings and photos.

  1. Yelp (Society6 Has 4 Stars in a 5 Star Rating: Great)
  2. SiteJabber (Society6 Has 4.3 Stars in a 5 Star Rating: Excellent)
  3. Trustpilot (Society6 Has 2.1 Stars in a 5 Star Rating: Poor)