I’m addicted to iCanvas. In fact, as I’m doing research for this post, I’m looking at yet another print that I just GOTTA HAVE! (Click here to see the print that describes me 100% even though I’m only 4″11′.)
My new obsession with iCanvas made me want to write a review about them because I really do think this is a company everyone should know about. I especially want people who feel like they could never afford to buy artwork to read this review because iCanvas is really making art affordable for all of us.
So, what makes me qualified to write this review?
- Experience: I bought my first iCanvas art print in 2012, and I’ve been buying prints from them ever since.
- Research: I read 21,577 iCanvas customer reviews online [RES] before I wrote this review (crazy, I know).
My goal for this review is to help you decide if iCanvas is right for YOU. So we’ll be looking at the pros AND CONS.
Quick Tip: Looking to buy an iCanvas print but you don’t know where to begin? Start with iCanvas’ 2019 Art Trends page to see the art prints that are trending right now!
The painting FAR exceeded my expectations and I have to admit I’m a perfectionist. I have recommended the web site to many in my retirement home and friends in our previous neighborhood. The ability to choose the size was an added plus, also. I’d give it 10 stars out of 5.Ann Drake on Sept 19, 2019
1. About iCanvas and Their Success
ICanvas, a company located in Morton Grove, Illinois (United States). All of their art prints, canvas prints, and frames are made and shipped from the USA.
iCanvas has been finding success as an online art store since 2006. Their success is partly due to:
- Their high-quality canvas and framed art prints
- Their AFFORDABLE prices (all prices in US dollars)
- Their impressive list of curated art
- Their top-notch customer service
- Their worldwide shipping
- And their FREE SHIPPING in the contiguous United States.
iCanvas is clearly in the business of making their customers happy and their success continues to grow because of this.
2. Is Icanvas a Safe Website?
If you haven’t heard or bought from iCanvas before, and you’re wondering if it’s a safe website, my short answer is this:
ICanvas is definitely safe.
Plenty of people, including myself, have been buying from iCanvas since 2006 and have been giving them raving reviews. At the time of writing this post, 21,577 iCanvas customers gave iCanvas 4.5 stars out of 5 on Trustpilot [RES]! That’s saying a lot!
But what about the quality of their products, the customer service, shipping, and returns? Can you trust that you’ll have a smooth and pleasant shopping experience on iCanvas.com?
Let’s see what I and over 21 thousand people think.
When it comes to the quality of the print and materials, there’s no doubt that iCanvas surpasses most people’s expectations! The prints have vibrant colors and are sharp, and you can really tell that they use premium materials all-around.
Basically, what you see on the website is what you get (except I think all my prints look even better in real life).
This is the first time I have ordered from iCanvas, but it wont be the last. I bought a picture for my daughter as an anniversary gift. She absolutely loves it. The wait time was nothing and the quality is amazing for the cost! I will shop here again!Jennifer on Sep 19, 2019
One thing to realize is that these prints do not come textured (a few customers complained about this).
I love this canvas print but I was hoping it would be textured. It’s still pretty.AC on Sept 19, 2019
A few things I have noticed with the canvas prints is that sometimes (but rarely) they can get a little loose. But that’s easily fixable (if I can do it, you can).
If your canvas gets loose, all you have to do is get a hammer (or a wooden shoe, in my case) and gently tap the small plastic things (stretcher keys) in the corner of the canvas print. Stretcher keys are specifically designed to tighten a stretched canvas.
And if by any chance your canvas print gets dented, all you have to do is lay it face down and iron it low heat setting like you would do with regular clothing. It’s that easy!
If something happens that you received the canvas print dented or loose, and somehow you can’t fix it, just let customer service know (especially if its within 60 days of your purchase).
If you ever want to meet a customer service team that will keep surprising you with kindness and generosity, then enter iCanvas’ customer service.
Most customer reviews I’ve read mentioned how iCanvas’ customer service goes above and beyond what most customers expect. It’s obvious that the people at iCanvas made a lot of people happy.
Hundreds of customers also raved at how quick they received replies to their concerns. I couldn’t agree with them more! Helpful, prompt, and professional, customer service receives an A++.
>>> Click this link and save iCanvas’ customer service page to your favorites/bookmarks (just in case you need it later on).
UPS marked my order as delivered, I contacted ICanvas to let them know I hadn’t received my artwork, despite UPS’s tracking system. The representative offered to send a replacement right away, which I greatly appreciated. Fortunately, my order was subsequently delivered and I was able to stop the replacement from being sent. I was very thankful to ICanvas for their responsiveness and willingness to ensure I was happy with my experience with them. Plus, My artwork looks very nice hanging in my bathroom.E. Stephens on Sept 22, 2019 [RES]
Shipping & Delivery
All items ordered through iCanvas are only printed once someone has bought them online (print-on-demand). This means iCanvas doesn’t hold any stock in a warehouse.
Once items are bought, they are made by one of iCanvas’ team of manufacturers. This process can take up to 5 business days to assemble and ship.
Usually, if you select the free standard shipping (only available in the contiguous United States), you can expect your order to arrive between 6 and 10 business days from the time you bought the item(s).
ICanvas does ship orders internationally, but shipping prices vary based on the size of the item(s) and the location of your delivery address.
When you’re shopping on iCanvas, you’ll be able to see the shipping costs in your shopping cart. Just submit your delivery address and the shipping price will be calculated automatically.
All US & international orders ship via UPS in very sturdy boxes with foam corners inside to protect the print.
My art was delivered before schedule and was perfectly packaged to prevent any damage. Have, am, and will always be a customer. iCanvas site is saved to my favorites and I will consult any time I want to order art.Ashley Basile on Sept 21, 2019
Taxes and Duties
If your destination country is not in the United States, you might get a little surprise:
Extra fees, such as taxes and duties.
International taxes and duties are not included in your iCanvas order and will need to be paid before delivery. The cost of duties and taxes are regulated by your country and not calculated or collected by iCanvas.
For example: When I get canvases shipped to Canada, I think the most I’ve ever paid was 15% of the total amount of my order (and the lowest was 5%… I think the amount of taxes depends on what province you’re in).
With iCanvas’ low prices on art prints, it’s still worth it for me to pay taxes/duties. You can check out this Import Duty & Tax Calculator if you want to see an estimate of what it would cost to get an order shipped from iCanvas (United States) to your country.
ICanvas offers a 100% Love Guarantee.
If you receive a print from iCanvas, and you’re not completely in love with it, they’ll take it back. You have 60 days to submit a return or exchange request after you’ve bought a print from iCanvas.
And the best part:
If your order was shipped within the 48 contiguous United States, you are eligible to receive a free shipping label if you’re returning or exchanging your order. However, free return shipping is not available for oversized prints.
LOVE the 3 canvas prints I ordered and received from icanvas. Loved the 4th canvas print I ordered and received from them but it didn’t go nearly as well as I had hoped with my decor. My fault. I emailed icanvas for a free return label as promised on their site and rather than put me through the trouble of returning the canvas that didn’t go well with my decor, they said to keep it and they deducted its cost from my payment!! Omg, NEVER had I had such amazing customer service!! I’ve spent thousands of dollars in online stores and had to fight for restitution when their items arrived damaged. I would order again from icanvas without hesitation. It’s hard to order art without seeing it in person but when you are dealing with a company like icanvas, they make it easy.Bamajo on Sept 22, 2019 [RES]
BUT! Here’s the exception…
No matter where you live in the world, if your order arrives damaged or its condition is imperfect in any way, you don’t have to worry about paying for a return! Just take a picture of your order and the box it arrived in, and iCanvas will replace your order for FREE.
The canvases were just as great as they were depicted on the website. One of the canvases that came in had a scratch on it, but it was a very easy and smooth process to have it replaced at no extra charge. Very happy with every step of the process.Richard Perry on Sept 19, 2019
Conclusion: iCanvas Review
The question I always like to ask myself about a company is:
“Would I recommend iCanvas to my friends and family?”
My answer is, “ABSOLUTELY!”
This is one of my absolute favorite art print stores. The curated selection or art prints is to die for. The prices are unbeatable. Plus, the quality of the print and materials is excellent.
And you can’t forget about the amazing customer service team at iCanvas that makes me, a nervous online shopper, feel at ease with every purchase.
Another thing I always look for when I’m reading reviews is if there are repeat customers. I do this because I know that repeat customers = happy customers that were treated well by a company. I’m very happy to say that, according to the reviews I’ve read, many reviewers said they’re repeat customers or people who were saying they would buy more prints from iCanvas in the future.
Great products. Lots of variety! Have three canvases in house now. Want to buy more! Prices reasonable and come in a variety of sizes. Ships fast! Would recommend to anyone who loves canvas art!Katherine Stepanski on Sept 18, 2019
So yes. I would definitely recommend iCanvas for anyone who’s on a budget and wants high-quality art prints.
I hope this review helped you out a bit! Happy shopping!!