Is iCanvas a Safe Website? (2019 Review)

Last Updated on

If you haven’t heard or bought from iCanvas before, and you’re wondering if it’s a safe website, my short answer is this:

ICanvas is definitely safe.

And in this post, I’m going to tell you why this site has become one of my ultimate favorite sites to buy framed and canvas prints online.

About iCanvas and Their Success

ICanvas, a company based in Illinois (United States), has been finding success as an art e-commerce store since 2006.

Framed Print of Rain's Rustle II by Leonid Afremov - Available on iCanvas
“Framed Print of Rain’s Rustle II” by Leonid Afremov (iCanvas)

ICanvas’ success is due to:

  • their top-notch customer service,
  • their impressive list of curated art,
  • their high-quality canvas and framed art prints,
  • their worldwide shipping,
  • their affordable prices,
  • and their FREE shipping in the contiguous United States.

But despite their success, what exactly makes iCanvas a safe website to buy from?

Let’s take a look!

ICanvas Keeps Your Information Safe

The main reason shopping on iCanvas is safe is because the site uses SSL (Secure Sockets Layer) software to encrypt your payment information (that and their customer service is amazing).

I recommend you watch the video below to learn more about what SSL is and how it works to make iCanvas a safe place to shop online.

What is SSL and how does it work?

Paypal and Credit Cards

Please Note: I’m not a financial advisor. I’m just a super cautious online shopper.

ICanvas accepts Paypal and credit cards (Visa, Mastercard, American Express, and Discover).

Fact: When you buy any item from iCanvas, you’re not directly buying from the artists. You’re buying directly from iCanvas itself. Artists will not receive your personal or financial information.

Framed Print of Money Man by Loui Jover - Available on iCanvas
“Framed Print of Money Man” by Loui Jover (iCanvas)

I’ve used both my credit card and Paypal while ordering on iCanvas without any problems.

Both my credit card and Paypal come with protection against fraud and a zero-liability policy. This means I don’t have to pay for any purchases I did not make.

Make sure to check the current Visa, MasterCard, American Express, or Discover policies against fraudulent purchases. At the time of writing this post, all of these credit cards had zero-liability policies.

How Long Does it Take for iCanvas to Deliver?

All items ordered through iCanvas are only printed once someone has bought them online (print-on-demand). This means iCanvas doesn’t hold any stock in a warehouse.

Once items are bought, they are made by one of iCanvas’ team of manufacturers. This process can take up to 7 business days to assemble and ship.

Canvas Print of Mail Delivery by Zhen-Huan Lu - Available on iCanvas
“Canvas Print of Mail Delivery” by Zhen-Huan Lu (iCanvas)

Usually, if you select the free standard shipping (only available in the contiguous United States), you can expect your order to arrive between 8 and 12 business days from the time you bought the item(s).

ICanvas does ship orders internationally, but shipping prices vary based on the size of the item(s) and the location of your delivery address.

When you’re shopping on iCanvas, you’ll be able to see any applicable shipping costs in your shopping cart. Just submit your delivery address and the shipping price will be calculated automatically.

Can You Return Items on iCanvas?

Canvas Print of Ocean Clouds I by Color Bakery
“Canvas Print of Ocean Clouds” I by Color Bakery (iCanvas)

ICanvas offers a 100% Love Guarantee.

If you receive a print from iCanvas, and you’re not completely in love with it, they’ll take it back. You have 60 days to submit a return or exchange request after you’ve bought a print from iCanvas.

And the best part:

If your order was shipped within the 48 contiguous United States, you are eligible to receive a free shipping label if you’re returning or exchanging your order. However, free return shipping is not available for oversized prints.

See more details about iCanvas’ return policy.

If your order arrives damaged, the wrong size or its condition is imperfect in any way, you don’t have to worry. Just take a picture of your order and the box it arrived in, and iCanvas will replace your order for free. This includes international transactions.

I was very impressed with my canvas prints that came. I did have an issue with one but when I contacted I Canvas, they took care of it immediately and I was sent a new canvas. The follow up of the staff is commendable. I just ordered two more prints. – Marilyn Hack – Trustpilot – 7/22/2018

Is iCanvas Good Quality?

With all the prints that I’ve seen from iCanvas so far, I give iCanvas a 4.5 out of 5 stars.

Why didn’t I give them a 5 out of 5 stars?

My friend just ordered a framed print and the frame was bent a little. I don’t know if that happened while her order was being shipped or if it happened in iCanvas’ warehouse. But either way, it was no big deal because iCanvas’ customer service took care of it right away. Hassle-free!