Etsy: Quick Links
How To Tell if an Etsy Seller Is Legit
Are you wondering if a certain Etsy seller is legit?
Then you’re in luck!
I’ve been buying amazing handmade and vintage items from Etsy for over 9 years and I’m here to answer all your questions!
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Can I Get Scammed on Etsy?
Most Etsy sellers are amazing and kind artisans. I used to be an Etsy seller myself, for 9 years!
But are all Etsy sellers and stores legit?
No. Unfortunately, some Etsy sellers are scam artists.
If you’ve been researching Etsy reviews online, you’ll soon find out that many negative reviews come from buyers with complaints about a seller.
The truth is:
Etsy does not screen its sellers. All you have to do to start selling on Etsy is register for an account.
One thing to look out for are scams where sellers were selling counterfeit products on Etsy like imitation jewelry, watches, and handbags.
How Do I Know if an Etsy Seller Is Legit?
Generally, Etsy seller reviews are legit and I find it’s a good way to find out if a seller is reputable in many categories, such as:
- Product quality
- Shipping and delivery times
- Customer service
- Handling of returns, replacements, and refunds
An Etsy buyer has 100 days to write a review after the estimated delivery date of their order. They can also edit their review as many times as they want during this 100 day period.
As a super cautious online shopper, my personal rule of thumb is to NOT buy from Etsy sellers with less than a 4-star rating. And, they must have at least 20 reviews. Yet, the more reviews I get to read, the better!
Do Etsy Sellers Charge Sales Tax?
If an Etsy seller owns a small business, they’ll be required by law to charge sales tax (depending on both of your locations). This is quite common on Etsy. So, don’t automatically assume you’re getting scammed if a seller is asking you to pay sales tax.
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Do Etsy Sellers Get Your Credit Card Info?
If you pay for your order through Etsy’s checkout system (called Etsy Payments), then sellers will not get your credit card information.
In a nutshell, Etsy keeps records associated with transactions on Etsy Payments and does not give any secure data to the sellers. This means that your credit card or debit card numbers, or any other financial information, are kept away from sellers.
Etsy sellers will only receive shipping information and a few other necessary buyer account information they need to complete an order.
What if Etsy Seller Doesn’t Respond or Ship the Order?
Etsy can’t confirm or help with payments made outside of their own online checkout system or PayPal. This is why it’s better if you can pay for items through Etsy’s site, instead of sending payments like cheques or money orders directly to the seller.
If an Etsy seller doesn’t respond your messages or doesn’t ship your order, Etsy also offers additional protection for buyers.
Here are a few steps to follow:
- If you’ve noticed that your order hasn’t been shipped, the first thing to do is contact the seller.
- If you and the seller can’t resolve a problem with your order or they are not responding to your messages, you may be qualified to open a case with Etsy’s Issue Resolution.
- Once open a case, Etsy can become a mediator, working with you and the seller on whatever issues you may have.
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